Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Rhiannan Fielding

Redbank plains,QLD

Summary

Hardworking and passionate job seeker with strong organisational skills, eager to continue building on their knowledge and furthering their career . Ready to help the team achieve their company goals.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Queensland Childcare Services
09.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed budgets responsibly, ensuring optimal allocation of resources while minimizing unnecessary expenses.
  • Kept up-to-date with industry trends and best practices in early childhood education, applying new knowledge to continuously improve center operations and program offerings.
  • Conducted regular safety inspections throughout the facility to ensure compliance with health and sanitation standards at all times.
  • Streamlined administrative processes, resulting in reduced paperwork and improved efficiency.
  • Enhanced parent satisfaction by addressing concerns promptly and implementing effective solutions.
  • Maintained a safe and nurturing environment for children with strict adherence to state licensing regulations and center policies.
  • Developed strong relationships with families, fostering open communication channels to ensure the well-being of each child.
  • Mentored new hires by providing thorough training on center policies, procedures, and best practices in childcare administration.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.

Admin Assistant

All Brands Appliance Repairs
08.2021 - 09.2023
  • Handling incoming and outgoing emails and phone calls.
  • Completed day to day paper work, completing job invoices, sending formal quotes, booking jobs.
  • Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Executed record filing system to improve document organisation and management.
  • Developed strategies to streamline and improve office procedures.
  • Assisted development and implementation of new administrative procedures.
  • Navigating different online systems like quickbooks, and tradify to process different jobs, quotes, pays, bookings, scheduling and invoices for each job.
  • Answering phone calls and providing needed information to multiple different real estates, companies, and clients.
  • Using both a phone system and app system to book in different jobs and allocate correct times and dates for each job.
  • Screened phone calls to take messages and route calls to appropriate personnel.
  • Performed routine clerical tasks by scanning, filing and copying documents.

ECT Childcare, and Education Leader

Winston Glades Early Education Centre
03.2013 - 09.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Ran a kindergarten room along side other educators to provide a safe, nurturing, supportive and educational environment for children.
  • Passionate about learning and committed to continual improvement.
  • Creating and building different experiences for children.
  • Completing multiple risk assessments for rooms changes, daily excursions, centre upgrades and daily practices.
  • Understanding, following and implementing a large amount of different children's needs and routines. Understanding that each child will require different support and creating programs to allow each child to excel to their highest level.
  • Adding in staff meetings, providing support to my fellow educators where needed.
  • As an education leader my job was to ensure all programming practices were kept up to the high standard . I would motor different employees work and support them with changes. Help with ideas and educate them where needed. As the educational leader it was also my job to help show my fellow educators the areas they were excelling in to ensure they understand there worth and value as apart of the team.
  • Run training sessions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Run centre and room tours with prospective enrolments.
  • Communicated verbally and non verbally with families, educators, head office and other employees.
  • Answering phone calls and providing support when needed.
  • Writing, and compiling evidence for the QIP.
  • Strengthened communication skills through regular interactions with others.
  • Completed daily paper work on time efficiently
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Filing difference documents and completing office, and admin tasks.
  • Creating, and publishing rosters.

Education

High School Diploma -

St Peter Claver Collage
11.2012

Skills

  • Sorting and Labeling
  • Training and Development
  • Phone Call Answering
  • Item Evaluation
  • Recordkeeping
  • Office administration
  • Multitaskin

Reference

References on request.

Timeline

Administrative Assistant

Queensland Childcare Services
09.2023 - Current

Admin Assistant

All Brands Appliance Repairs
08.2021 - 09.2023

ECT Childcare, and Education Leader

Winston Glades Early Education Centre
03.2013 - 09.2020

High School Diploma -

St Peter Claver Collage

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Rhiannan Fielding