Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rhiannon Barlow

Eden Hills,SA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

Mr Potato
09.2023 - 03.2024
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
    • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
    • Maintained a clean, safe, and organized store environment to enhance the customer experience.
    • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
    • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
    • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Assistant Manager

Hungry Jacks
03.2022 - 10.2023
  • Provided exceptionally friendly and efficient customer service, increasing sales revenue and customer satisfaction
  • Demonstrated excellent ability to answer questions and concerns due to extensive knowledge of company values and practises
  • Demonstrated a high level of composure during stressful and hectic time periods or situations
  • Responsible for the running of shifts, organising the staff and overseeing the general management of the restaurant
  • Handled customer conflicts and resolved customer complaints and concerns by effectively demonstrating good problem-solving skills.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Crew Member

Hungry Jacks
09.2020 - 03.2022
  • Operated drive through services including taking orders, handling payments and delivery in a prompt but friendly manner
  • Meticulously handled POS system to handle transactions ranging from $3,000-$5,000 per shift to ensure seamless and accurate cash flow
  • Provided exceptional customer service
  • Maintained a clean and organised area by consistently wiping down surface and replenishing fresh ingredients
  • Prepared products following restaurant, health, and safety standards and procedures.

Crew Member

McDonald's
11.2017 - 10.2018
  • Often work at restaurant front counters and drive-thru windows
  • Replaced inventories and food supplies when necessary and sanitise dining rooms and workstations as needed
  • Greeted Customer Service and Cashier Experience Skills Used Customer Service
  • Took orders, clean dining area and restroom stock condiments to drop fries in the frier.

Education

Completed Year 10 -

Toormina High School
01.2019

Skills

  • Customer Service
  • Shift Scheduling
  • Staff Development
  • Handling Complaints
  • Cleaning and organization
  • Supplies Monitoring and Restocking
  • Initiative and Self-Motivation

Certification

  • First Aid
  • Chubb Fire Training
  • Responsible Service of Alcohol
  • Serf Safe – Food Handling
  • Food Safety Supervisor
  • Barista Trained


References

Upon Request

Timeline

Store Manager

Mr Potato
09.2023 - 03.2024

Assistant Manager

Hungry Jacks
03.2022 - 10.2023

Crew Member

Hungry Jacks
09.2020 - 03.2022

Crew Member

McDonald's
11.2017 - 10.2018

Completed Year 10 -

Toormina High School

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Rhiannon Barlow