Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rhiannon Dunne

Rowville,VIC

Summary

I am a qualified massage and beauty therapist with four years of experience.

I have specific strength in client care and understanding, and the ability to tailor treatments and products to meet the needs of my clients. I have excellent communication skills and show an outstanding ability to build rapport with and retain a range of clients with diverse needs.

I am eager to expand my repertoire of skills and take on new professional challenges.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beauty Therapist

Endota Spa
06.2021 - Current
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Performed a variety of beauty treatments, including advanced facials, massage, waxing, pedicure, spray tanning, and body treatments for optimal client results.
  • Analysis of skin to assess current skin conditions, with use of Moreme AI Skin Analyser.
  • Recommendation of products and treatments, based on lifestyle, client request and to address client's concerns.
  • Provided product recommendations and services to clients, based on lifestyle factors and skin concerns.
  • Maintenance of client records and entry of detailed notes following completion of each treatment.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Worked well in a team setting, providing support and guidance.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.

Education

Diploma - Beauty Therapy

Box Hill Institute of TAFE
Melbourne, VIC
07.2021

High School Diploma -

Nazareth College
Noble Park North, VIC
11.2020

Certificate 3 - Beauty Services

Box Hill Institute of Tafe
Victoria
10.2020

Skills

  • Skin analysis
  • Facials and makeup applications
  • Product Sales
  • Anti-aging treatments
  • Client Rapport building
  • Product Knowledge
  • Tool sterilization
  • Massage - whole body, relaxation, scalp, hot stone, deep tissue
  • Outstanding client retention
  • Eyebrow Shaping and waxing
  • Pedicures

Accomplishments

  • Mullum VET cluster award 2020 (certificate of excellence)
  • Endota Spa Therapist of the Year 2022

Certification

  • Level 2 Diploma for Beauty Services

(iTEC - international qualification)

- skincare and eye treatments

- make-up

- manicure and pedicure

- waxing

- professional conduct and business awareness


Timeline

Beauty Therapist

Endota Spa
06.2021 - Current

Diploma - Beauty Therapy

Box Hill Institute of TAFE

High School Diploma -

Nazareth College

Certificate 3 - Beauty Services

Box Hill Institute of Tafe

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Rhiannon Dunne