Rhiannon Hochfeld
Wangaratta
Summary
Diligent Personal Care Worker with proven ability to provide compassionate and attentive care to clients. Adept at assisting with daily living activities and creating safe, supportive environment. Demonstrated expertise in medication management and developing personalized care plans.
Overview
8
8
years of professional experience
Work History
Personal Care Worker/ Case Manager
Timeless Support
06.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients. As well as helping with home care around the house.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Facilitated transportation for clients to attend appointments, social events, or run errands as needed.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
- Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Customer Service Cashier
Spotlight
02.2020 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
McDonald's Crew
McDonald's Wangaratta
10.2017 - 02.2020
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Galen Catholic College
Wangaratta, VIC11.2019
Dipoma of Nursing
Goulburn Ovens Institute of TAFE
Wangaratta, VIC03-2022
Skills
- Client confidentiality
- Personal hygiene assistance
- Compassionate caregiving
- Assisted living experience
- Clinical documentation
- Dementia care
- Housekeeping tasks
- Vital signs monitoring
- Meal preparation
- Respite care
- Alzheimer's care
- First aid and CPR
Timeline
Personal Care Worker/ Case Manager
Timeless Support
06.2023 - Current
Customer Service Cashier
Spotlight
02.2020 - 06.2023
McDonald's Crew
McDonald's Wangaratta
10.2017 - 02.2020
High School Diploma -
Galen Catholic College
Dipoma of Nursing
Goulburn Ovens Institute of TAFE
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