Rhiannon Hoskin

• Processed transactions accurately while maintaining a high level of customer service.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Helped customers locate products and checked store system for merchandise at other sites.
• Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
• Established rapport with customers using active listening and interpersonal skills.
• Fielded customer questions to share information about products, availability, and pricing.
• Stocked merchandise, clearly labeling items, and arranging according to size or colour.
• Performed cash, card, and check transactions to complete customer purchases.

• Assisted in daily store operations to ensure efficient workflow and customer satisfaction.
• Learned inventory management systems to track stock levels and optimize product availability.
• Collaborated with team members to maintain store cleanliness and organisation standards.
• Supported visual merchandising efforts to enhance product displays and attract customers.
• Engaged with customers to address inquiries, providing information about products and promotions.

Maintained proper product levels and inventory controls for merchandise and organised backroom to facilitate effective ordering and stock rotation.

• Rotated merchandise and displays to feature new products and promotions.
• Approved regular payroll submissions for employees.
• Maximized sales and minimized shrinkage through excellent customer service
• Implemented visual merchandising standards to maximize product visibility and drive sales.
• Developed employee schedules to ensure optimal coverage during peak hours.
• Engaged with customers to resolve issues promptly, fostering loyalty and repeat business.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments