Summary
Overview
Work History
Education
Skills
Personal Overview
References
Timeline
Generic

Rhiannon Mackay

Summary

Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

10
10
years of professional experience

Work History

Designer & Co-Owner

Asha's Fangs, Feathers, Fins & Fur
05.2023 - Current
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Swim School Teacher

Fish N Flips
08.2023 - 02.2024
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
  • Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
  • Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.

Junior School Photographer

MSP Photography
02.2023 - 06.2023
  • Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanour throughout the photography process.
  • Collaborated closely with school administrators to ensure seamless integration of photo sessions into the daily schedule.
  • Coordinated class picture days efficiently by organizing students according to predetermined guidelines provided by the school administration team.
  • Organized digital files effectively for easy access, retrieval, and editing of images as needed.
  • Captured high-quality school portraits by utilizing professional photography equipment and lighting techniques.

Ozcare

Care Assistant
06.2022 - 10.2022
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.

Day Dog Care Attendant

Barkley Park Doggy Day Care
01.2022 - 03.2022
  • My job includes but is not limited to; attending to all sizes of dogs, picking up waste, teaching obedience and safe play
  • I am also taught in reception checking in and out dogs.

Adventure Crew

Urban Xtreme
05.2021 - 12.2021
  • My job includes but is not limited to; Directing and instructing individuals and groups in indoor obstacles such as Ninja courses, rock climbing, trampolines, and dodge ball
  • I was also trained in the café and reception areas.

Outdoor Recreation Guide

Green Frog Adventures
04.2019 - 02.2021
  • My job includes but is not limited to; Directing and instructing individuals and groups in outdoor adventures activities such as rock climbing, abseiling, canoeing, canyoning, bushwalking, and various other outdoor activities.

Logistics & Warehouse Coordinator

Australian Army
02.2016 - 01.2021
  • My job includes but is not limited to; Driving military vehicles such as trucks and off-road forklifts, Selecting, packaging, distributing, and destroying surplus or damaged stock, Handling, storing and distributing dangerous goods, and Planning requirements for ordering, returning and maintaining military equipment.

Night Fill & Customer Service

Kmart Australia
11.2015 - 02.2016
  • My job included but was not limited to; helping the general public locate items within the store, restocking shelves, reorganising store layout and assisting the managers with various tasks.

Junior Floor Assistant

Dome Coffee
11.2015 - 02.2016
  • My job included but was not limited to; Delivering food and drinks to tables, taking orders for the customers, making various beverages/ food, cleaning cooking instruments and cutlery, General cleaning the café and assisting the managers with various tasks.

Chefs Assistant

Footprints Resort
11.2014 - 02.2015
  • My Job included but was not limited to; Helping the lead chef prepare food, wash dishes, serve tables, take orders from customers, assist in stocktaking, preparing food and drink orders, general cleaning the restaurant and any other task that the lead chef gave to me.

Waitress

Hans Café
09.2014 - 09.2014
  • My Job included but was not limited to; taking customer orders, clearing tables, general cleaning the café, delivering food and beverages to customers and available customer service
  • This job was a part of my Year 10 Work Experience Program that I was completing through school

Education

Diploma of Nursing

TAFE QLD
Southbank
02.2024

Skills

  • Paid Blue Card
  • NDIS Yellow Card
  • Open Driver's License
  • MR & HR Drivers Licence
  • Advanced First Aid & Remote First Aid, including CPR
  • Mental Health First Aid
  • Microsoft Office System
  • SAP Program
  • Deputy
  • QLD Health Interface
  • Xero
  • Adobe Programs
  • WHS Management
  • Dangerous Goods Awareness
  • Food Handling/ Preparation Certificate
  • Contribute to teams
  • Use resources to meet work goals
  • Adaptability & flexibility
  • Support logistics
  • Decision making
  • Contribute to projects
  • Problem-solving
  • Apply legal, policy &/or technical frameworks
  • Contribute to reports
  • Establish and maintain effective networks
  • Use technology

Personal Overview

I have been in the Australian Defence Force from 2016-2022, specializing in logistics and warehousing. This experience has equipped me with a wide variety of knowledge and skills. Ever since I was little, my passion has always been to help people in any way I can. Being in the Army, I believe I'm a fast learner and can quickly adapt to any situation. I'm always keen to try different things and will complete that task with high quality.

References

  • Mrs Amanda Stowell, Personal, 0409069611, Amandastowell2@gmail.com
  • Mr Jeff Cohen, Professional, 0428009020, jeffandclare@bigpond.com
  • Mr Graham Pilling, Professional, 040204528
  • Miss Ashalllyn Mahoney, Professional - 0480522937,

Timeline

Swim School Teacher

Fish N Flips
08.2023 - 02.2024

Designer & Co-Owner

Asha's Fangs, Feathers, Fins & Fur
05.2023 - Current

Junior School Photographer

MSP Photography
02.2023 - 06.2023

Ozcare

Care Assistant
06.2022 - 10.2022

Day Dog Care Attendant

Barkley Park Doggy Day Care
01.2022 - 03.2022

Adventure Crew

Urban Xtreme
05.2021 - 12.2021

Outdoor Recreation Guide

Green Frog Adventures
04.2019 - 02.2021

Logistics & Warehouse Coordinator

Australian Army
02.2016 - 01.2021

Night Fill & Customer Service

Kmart Australia
11.2015 - 02.2016

Junior Floor Assistant

Dome Coffee
11.2015 - 02.2016

Chefs Assistant

Footprints Resort
11.2014 - 02.2015

Waitress

Hans Café
09.2014 - 09.2014

Diploma of Nursing

TAFE QLD

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Rhiannon Mackay