Rhiannon Marshall

Gilles Plains

Summary

Career Objective

To further enhance and utilise my existing skillset to build a fulfilling career in an environment in which I can embrace new challenges, learn new skills and continually grow.

Career Summary

With 20 years' experience in the retail industry in many different roles from Store Assistant, Store Manager, Store Supervisor and Area Manager of South Australia and Tasmania.

I have utilised my retail/sales knowledge and ability to engage effectively to influence customers, to provide high customer satisfaction and excellent point of sale outcomes from high sales skill knowledge.

Overview

years of professional experience

Work History

Retail Assistant

Mimco

11.2020 - Current

Promote repeat customer sales through personal interactions, membership rewards programme
Designed and implemented effective product displays and marketing campaigns.
Monitoring of stock levels and internal stock transfers and online orders
Merchandising store displays based on customer requirments and demographic
Metting sales KPIs through innovative sales methods and customer engagement.
Developed outstanding customer interactions.

Retail Store Manager

Bras N Things

07.2005 - 11.2020

Other Titles over the 15 yearsSales Assistant, Store Supervisor, AssistantManager, Store Manager and Area Manager for South Australia and Tasmania.
Managed staff through effective performance evaluations.
Analysing sales figures to facilitate future planning to reduce costs and maximise profits.
Preparing daily and monthly reports.
Initiating the arrangement and remerchandising of stock including window displays.
Implementing work safety and hazard detection procedures.
Managed cash-flow operations and executed daily banking tasks.
Processing stock and store-to-store transfers.
Applying product knowledge to promptly serve and satisfy customers' needs, including specialist bra fitting services when required.
Maintaining store cleanliness and hygiene.
Stock take.
Maintaining and processing Lay-bys and customer orders.

Cafe Assistant

David Jones

07.2003 - 07.2005

Greeting and escorting customers to their tables.
Presenting menus to patrons and answering questions about menu items, making recommendations upon request.
Taking orders from patrons for food and beverages.
Serving food and beverages to patrons.
Ensuring customer satisfaction, taking necessary action to correct any problems.
Opening and closing the store.

Education

Tyndale Christian School

Adelaide, SA

Skills

Bras N Things CEO Award of the year
Bras N Things Raving Fans
Bras N Things Leadership development program
Chosen to brainstorm processes for Bras N Things head office in Sydney
Lash Technician - Certificate in classic and volume lash Extensions
Mimco kpi queen award
Studying = Diploma in design

Timeline