Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhiannon McIntyre

Mickleham,VIC

Summary

Highly organized and detail-oriented Administrative Professional with a combined 3 years of experience in office management and 7 years administrative support, and customer service. Proven ability to streamline processes, enhance productivity, and foster a positive work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Manager

ASM
08.2022 - 05.2024

• Managing front of clinic
• Calendar management and client scheduling
• Order and maintain stationery supplies and staff and client amenities
• Client engagement, arranging and servicing consultations

• Stock allocation and mail order preparation

• Handled sensitive information with discretion, maintaining confidentiality of patient documents and personnel records.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence

• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Construction Administrator

Simonds Homes
08.2021 - 08.2022
  • Obtaining occupancy permits
  • Heading trade allocation meetings
  • Liasing with construction supervisors
  • Client contact as per schedule
  • Weekly reports for management
  • Customer conflict resolution
  • Use of Linksafe and Framework software

Education

Certificate IV - Building And Construction

Gordon Institute of TAFE
Geelong, VIC
09.2022

Certificate III - Business

Gordon Institute of TAFE
Geelong, VIC
10.2021

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Scheduling and calendar management
  • Mail handling
  • Employee Training
  • MS Office
  • Xero

Certification

Certificate III in Pathology Collection

Certificate III in Civil Construction

Timeline

Office Manager

ASM
08.2022 - 05.2024

Construction Administrator

Simonds Homes
08.2021 - 08.2022

Certificate IV - Building And Construction

Gordon Institute of TAFE

Certificate III - Business

Gordon Institute of TAFE
Rhiannon McIntyre