Highly organized and detail-oriented Administrative Professional with a combined 3 years of experience in office management and 7 years administrative support, and customer service. Proven ability to streamline processes, enhance productivity, and foster a positive work environment.
• Managing front of clinic
• Calendar management and client scheduling
• Order and maintain stationery supplies and staff and client amenities
• Client engagement, arranging and servicing consultations
• Stock allocation and mail order preparation
• Handled sensitive information with discretion, maintaining confidentiality of patient documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Certificate III in Pathology Collection
Certificate III in Civil Construction