Rhiannon Zuch
Griffin,QLD
Summary
Proactive and detail-oriented professional with over eight years’ experience in stakeholder engagement, event coordination, client support, and administrative operations. Adept at managing competing priorities, handling confidential communications, coordinating billing and reporting processes, and supporting high-level executives. Known for exceptional organisation, written communication, and ability to thrive in fast-paced, high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Exercise Scientist | Head of Community & Charity
Inspire Health Services
05.2017 - Current
- Managed scheduling for 60+ clients weekly, coordinated diaries, rebooking, and staff rosters.
- Liaised with internal and external stakeholders including allied health teams, directors, sponsors and event partners.
- Coordinated and ran multiple charity events, overseeing planning, stakeholder management, invoicing, and logistics.
- Drafted communications, internal reports, presentations, and educational materials for clients and staff.
- Managed team financials including billing, accounts receivable support, and tracking of client payments.
- Supervised administrative staff to ensure document accuracy, client onboarding, and support consistency.
- Delivered project management for team initiatives, community programs, and corporate events.
Customer Service Supervisor
Coles, Mango Hill
11.2014 - 09.2018
- Supervised 2–7 staff during peak trading hours including training, rostering, and performance feedback.
- Managed front desk operations, resolved escalated customer concerns with professionalism and calm.
- Balanced tills, completed returns/refunds, and ensured compliance with store safety and operations standards.
Exercise Assistant (Student Placement)
Fitnance
Brisbane, Queensland
01.2016 - 01.2016
- Managed athlete case files and coordinated exercise programs tailored to performance goals.
- Gained experience with group facilitation, data entry, and report generation.
- Delivered client-focused programs and worked closely within multi-disciplinary teams.
- 13 weeks
Education
Bachelor of Sport and Exercise Science - Exercise Science
University of The Sunshine Coast
Sunshine Coast, QLD01.2017
Skills
- Calendar and Travel Coordination
- Board-Level Stakeholder Liaison
- Financial Administration (Billing, Expenses, Reporting)
- Document Preparation & Editing
- Event Coordination & Stakeholder Engagement
- Client Records & Document Management
- Process Improvement & Team Support
- Microsoft Office Suite Xero Google Workspace
Certification
- Current First Aid and CPR
- Paid Blue Card (Working with Children)
- Sports Trainer Level 1 (SMA)
- Currently enrolled in Certificate IV in Work Health and Safety (2025 commencement)
Timeline
Senior Exercise Scientist | Head of Community & Charity
Inspire Health Services
05.2017 - Current
Exercise Assistant (Student Placement)
Fitnance
01.2016 - 01.2016
Customer Service Supervisor
Coles, Mango Hill
11.2014 - 09.2018
Bachelor of Sport and Exercise Science - Exercise Science
University of The Sunshine Coast
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