RHONDA BONNEY
BULLSBROOK,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Accounts Officer/Office Administrator
Stockman Engineering
Newman, WA
03.2015 - 09.2024
- Reviewed and reconciled accounts payable and receivable records.
- Prepared monthly financial reports for the management team.
- Processed invoices and payments to suppliers promptly and accurately.
- Managed accounts receivable functions including billing, collections, customer inquiries.
- Handled queries and resolved issues related to accounts, ensuring customer satisfaction.
Pool Technician
Stockman Engineering
Newman, WA
02.2021 - 03.2024
- Installed new pool equipment such as pumps, filters, lights and ladders.
- Inspected pools to identify any leaks or other problems that may need to be addressed.
- Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
Cleaning Contractor
Smith Cleaning Services
Newman, WA
01.2019 - 01.2021
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Customer Service Representative
Budget Car Rental
Newman, WA
04.2017 - 12.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
Housing Officer/Computer Data Entry Operator
Chandler &Macleod Group/ BHP Whaleback Newman
Newman, WA
01.2011 - 12.2015
- Inspected properties to ensure compliance with health and safety regulations.
- Negotiated tenancy agreements with prospective tenants and landlords.
- Created individual tenant files containing all relevant information such as contact details, financial information and any special requirements.
- Investigated complaints from residents about noise nuisance or anti-social behaviour.
Bus Driver/ Postie
Australia Post / A Cochrane
Newman, WA
02.2009 - 11.2011
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Executed routine pickups and drop-offs between airport and town
- Efficiently sorted and delivered mail promptly
Driver / Accounts and Booking Officer
Stockman Safaris Pty Ltd
Perth / Carnarvon, WA
10.2007 - 01.2009
- Engaged passengers to enhance travel experience
- Managed scheduling and coordination of lunch arrangements for drivers
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Office Administrator / Bartender
PARB Pty Ltd / Mighty Quinn & Woodvale Tavern
Perth, WA
10.2002 - 10.2007
- Coordinated and managed daily administrative operations of the office.
- Performed daily bar responsibilities and ensured exceptional customer service
- Managed TAB operations
Tour Leader / Driver
Africa Explored
Africa, East Africa
01.1999 - 10.2002
- Planned and coordinated tour itineraries to ensure all activities were within the allocated time frame.
- Created detailed daily travel plans, including routes, accommodation and attractions.
- Organised transport for groups of tourists from one destination to another.
- Provided guidance and advice regarding local customs, culture and language.
- Ensured all paperwork such as visas, passports and insurance documents were up-to-date before departure.
Bartender
Kings Head
Chingford, London UK
07.1997 - 01.1999
- Main duty was barmaid, also help out in the restaurant as a waitress, in the hotel as chambermaid, and general domestic duties.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Pool Manager
Kalumanda Water Park
Kalumanda, WA
02.1993 - 05.1997
- Directed and monitored pool staff to ensure safety, cleanliness and customer satisfaction.
- Inspected swimming areas regularly for water quality, equipment conditions and safety hazards.
- Enforced all pool rules and regulations in a courteous manner.
- Maintained accurate records of pool activity such as attendance, maintenance needs and chemical readings.
- Conducted lifeguard training sessions on water rescue techniques, first aid procedures and CPR certification requirements.
Education
High School Diploma -
Timaru Girls High
Timaru New Zealand11-1982
Skills
- Accounts receivable and payable
- Bank Reconciliation
- General ledger entry
- Payroll Processing
- Strong Work Ethic
- Chemical-handling safety
- MSDS Documentation
- Preventive Maintenance
- Valid WA HR license
- Pickup and drop-off scheduling
- Hospitality and accommodation
- Customer service expertise
Certification
- WA HR Licence
- RSA
- Working with children
- Pool Manager
- MYOB
- 1 SAP & GSAP
- Certificate 1 in Information and Technology
- Managing Stress Training
- Professional Development Training
References
References available upon request.
Timeline
Pool Technician
Stockman Engineering
02.2021 - 03.2024
Cleaning Contractor
Smith Cleaning Services
01.2019 - 01.2021
Customer Service Representative
Budget Car Rental
04.2017 - 12.2018
Accounts Officer/Office Administrator
Stockman Engineering
03.2015 - 09.2024
Housing Officer/Computer Data Entry Operator
Chandler &Macleod Group/ BHP Whaleback Newman
01.2011 - 12.2015
Bus Driver/ Postie
Australia Post / A Cochrane
02.2009 - 11.2011
Driver / Accounts and Booking Officer
Stockman Safaris Pty Ltd
10.2007 - 01.2009
Office Administrator / Bartender
PARB Pty Ltd / Mighty Quinn & Woodvale Tavern
10.2002 - 10.2007
Tour Leader / Driver
Africa Explored
01.1999 - 10.2002
Bartender
Kings Head
07.1997 - 01.1999
Pool Manager
Kalumanda Water Park
02.1993 - 05.1997
- WA HR Licence
- RSA
- Working with children
- Pool Manager
- MYOB
- 1 SAP & GSAP
- Certificate 1 in Information and Technology
- Managing Stress Training
- Professional Development Training
High School Diploma -
Timaru Girls High
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