Rhonda Ransom
Kelmscott
Summary
Professional village administration expert with track record in managing municipal functions and community projects. Known for fostering collaborative environments and achieving operational goals. Reliable and adaptable with skills in budget management and public relations.
Overview
8
8
years of professional experience
Work History
Village Manager/ Admin 400 PAX
MRL – NWCH Onslow
02.2023 - 09.2024
- INX Intuition
- SAM – Workflow – Reporting –
- Rostering
- Pre-Start – Safety Interactions
- Ordering and Procurement
- Toolbox presentations
- Resident Liaison
- Client Liaison
- Payroll
- Stocktake
- Financing
- Liaising with Mobilization manager for Camp expansions
- Meeting Weekly Monthly KPI’s
- Job Tasks
Site Manager - Admin
CCS – Junction Camp
09.2021 - 02.2023
- Mobilising construction camps
- Staff Management
- Training – Incident Reporting
- Flights bookings – SAM
- Accommodation Management -
- Client Liaison
- Rostering and recruitment
- Budgeting and Financing
- Planning of special events – Theme Nights and Promotions
- Payroll
- Internal and external audits
- Job Tasks
Village Manager, 600-1200 PAX
ISS Mt Keith-Wiluna WA
04.2020 - 09.2021
- Sam’s booking system
- Workflow Booking systems.
- Mobilising camps
- Google suite proficient
- Staff Rostering and Manning
- Flights Booking / Workflow
- Internal and External Audits
- Menu setting and checking.
- Food Spend Tracker monitoring and editing.
- Running of Toolbox, Safety Meetings and training
- Ensuring Compliancy with Client
- Liaising with Client
- Incident and Inquiry reporting and investigations
- Training team members in retail selling, up selling and marketing.
- Communicating with procurement and suppliers to bring new and seasonal ranges directly target to our unique market.
- Organising promotional nights, functions to introduce products.
- Sourcing merch from suppliers
- Working with the client to ensure policies and procedures are adhered to
- Training staff in workplace safety
- H & L POS system
- Excel spreadsheets and performance graphs
- Power points presentations
- Microsoft word posters and signage
- End of night cash up and reconciliations
- Problem solving and equipment trouble shooting
- End of week and End of months reports
- Job Tasks
Bar/Retail Store Manager
Spotless Group
09.2018 - 04.2020
- Trained team members in successful strategies to meet operational and sales targets
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Increased profits through effective sales training and troubleshooting profit loss areas
- Silver POS system
- MDO, SAP computer programs
- Excel and Word confident
- Examined merchandise to verify correct pricing and attractive displays
- Provided excellent customer service, promoting membership loyalty, and increasing customer satisfaction rates
- Maintained work environment in clean and sanitary manner
- Submitted orders for new inventory
- Generated spreadsheets detailing sales information
- Set up new POS system
- Corporate functions
Bar/Retail Store Manager
Mineral Resources
01.2017 - 12.2018
- Improved sales process and tracking with implementation of new point of sale (POS) system
- Maintained work environment in clean and sanitary manner
- Trained team members in successful strategies to meet operational and sales targets
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching, and teaching skills
- Submitted orders for new inventory
- Generated spreadsheets detailing sales information
- Grew company sales by devising strategic promotional plans capitalizing on changing market conditions
- Optimized store displays and appearance via strategic merchandising
Bar/Retail Store Manager
Action Industrial Catering
01.2018 - 09.2018
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Trained team members in successful strategies to meet operational and sales targets
- Coordinated weekly conferences with store associates to communicate sales and customer service goals
- Maintained work environment in clean and sanitary manner
- Answered questions about store policies and concerns to support positive customer experiences
- Submitted orders for new inventory
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Walked around facility frequently to check activities
- Completed routine store inventories
- Generated spreadsheets detailing sales information
- Increased profit by streamlining operations
Food Service Manager
Host plus
09.2016 - 01.2017
- Food safety
- Monitoring food standards
- Liaising with chefs about menus and food designs
- Functions and co ordinations
- Customer Service
- Data entry and billing to client
- Theme nights organizations
- Auditing
- Staff rosters
- Stock ordering
- Stock takes
- Stock management
- Poster designs
- Budgeting
- Temperature recording
Skills
Administration
Booking systems
Flights
General Administration duties
Timeline
Village Manager/ Admin 400 PAX
MRL – NWCH Onslow
02.2023 - 09.2024
Site Manager - Admin
CCS – Junction Camp
09.2021 - 02.2023
Village Manager, 600-1200 PAX
ISS Mt Keith-Wiluna WA
04.2020 - 09.2021
Bar/Retail Store Manager
Spotless Group
09.2018 - 04.2020
Bar/Retail Store Manager
Action Industrial Catering
01.2018 - 09.2018
Bar/Retail Store Manager
Mineral Resources
01.2017 - 12.2018
Food Service Manager
Host plus
09.2016 - 01.2017
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