Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Rhonda STAPLEFORD

Cessnock

Summary

Compassionate and dedicated Care Service Employee at Northern Coal Fields Community Care Association, skilled in patient care and medication administration. Enhanced patient satisfaction through effective communication and a commitment to quality improvement. Proven ability to adapt to diverse needs while maintaining strict infection control standards and fostering a supportive environment.

Experienced non-medical Care Provider offering [Number] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends, and evenings.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Care Service Employee

Northern Coal Fields Community Care Association
02.2012 - Current
  • Improved patient satisfaction by providing compassionate care and addressing individual needs.
  • Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
  • Demonstrated adaptability by effectively managing diverse patient populations with varying levels of care requirements.
  • Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
  • Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
  • Assisted in training new employees, sharing expertise and best practices for quality care provision.
  • Actively sought out feedback from supervisors and colleagues to continuously improve personal performance within the role.
  • Participated in ongoing professional development opportunities to maintain up-to-date knowledge of industry best practices and standards of care.
  • Administered medications as prescribed, closely monitoring patients for any adverse reactions or side effects.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

House Keeping

Potters Tavern
10.2006 - 01.2007
  • Ensured efficient room turnover with timely completion of housekeeping duties for guest arrivals.
  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
  • Collaborated with housekeeping staff to coordinate room availability, minimizing disruptions for guests.
  • Optimized room availability by closely monitoring reservations and coordinating with housekeeping staff regarding room readiness.
  • Managed housekeeping scheduling and planning.
  • Worked closely with housekeeping staff in prioritizing room turnovers during high occupancy periods.
  • Collaborated with housekeeping staff to ensure timely room availability for early arrivals.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.

Personal Care Assistant

Department of Aged Care ( HOME CARE)
02.2000 - 05.2006
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.

Education

Cessnock High School
Cessnock, NSW

Skills

  • Patient care
  • Medication administration
  • Infection control
  • Record keeping
  • Time management
  • Team collaboration
  • Effective communication
  • Customer service
  • Employee training
  • Quality improvement
  • Dementia care
  • Privacy and confidentiality
  • Multitasking and organization
  • Verbal and written communication skills
  • Reliability and punctuality
  • First aid and safety
  • Strong ethics
  • Compassion and empathy
  • Heavy lifting
  • Flexible schedule and availability
  • Compassionate communication
  • COVID-19 safety policies
  • Basic housekeeping
  • Conflict resolution
  • Medication management
  • Incident reporting

Certification

  • Dementia Care Certification - Alzheimer's Association.
  • CPR/AED Certification
  • NSW Driver's License
  • First Aid Certification
  • Certificate 3 and 4 in aged care
  • Manual Handling certificate
  • Current Police check
  • Covid vaccinations up to date

Interests

  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Reading
  • Gardening
  • Road Trips
  • Growing herbs, vegetables, or fruits in home gardens
  • Genealogy
  • Fashion and Style
  • Astrology
  • Interior Design
  • Crosswords

Timeline

Care Service Employee

Northern Coal Fields Community Care Association
02.2012 - Current

House Keeping

Potters Tavern
10.2006 - 01.2007

Personal Care Assistant

Department of Aged Care ( HOME CARE)
02.2000 - 05.2006

Cessnock High School

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Rhonda STAPLEFORD