Rhyan Redman
Goulburn
Summary
Dynamic Customer Service Representative with proven expertise at KFC, excelling in complaint handling and multitasking. Enhanced team productivity through operational best practices and maintained a positive, professional demeanor. Adaptable and reliable, consistently delivering tailored support to customers while improving service processes. Committed to fostering a clean and efficient environment.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
KFC
02.2024 - Current
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Sought ways to improve processes and services provided.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Increased efficiency and team productivity by promoting operational best practices.
- Managed timely and effective replacement of damaged or missing products.
Education
No Degree -
Mulwaree High School
GoulburnSkills
- Multitasking and organization
- Retail store support
- In-store support
- Complaint handling
- Punctuality and reliability
- Positive and professional
- Adaptability and flexibility
Accomplishments
- Jr. Referee of the year STFA
- Numerous academic achievements such as 3rd in course in Woodworking
Timeline
Customer Service Representative
KFC
02.2024 - Current
No Degree -
Mulwaree High School
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