Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
National Rental Manager
CAPS Australia
12.2022 - Current
Implemented rental asset processes and cleanliness standards.
Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
Resolved customer disputes to maintain positive relationships and increase customer base.
Complied with governmental and other regulatory agencies by following policies and documenting transactions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Set aggressive targets for employees to drive company success and strengthen motivation.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Developed detailed plans based on broad guidance and direction.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Leveraged data and analytics to make informed decisions and drive business improvements.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
National Rental Coordinator
CAPS Australia
01.2019 - 12.2022
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Compiled and analyzed data to determine approaches to improve sales and performance.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Organized promotional events and interacted with community to increase sales volume.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Accounting Graduate
CAPS Australia
10.2016 - 11.2017
Handled day-to-day accounting processes to drive financial accuracy.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Reviewed business operations and obligations to help organization function at acceptable level.
Tracked funds, prepared deposits and reconciled accounts.
Education
Bachelor of Accounting - Accounting
Curtin University
07.2016
Skills
Technical Proficiency
Administration and Reporting
Business Marketing
Contract Management
Rental Pricing Strategies
Equipment Replacement
Budget Preparation
Operational Efficiency
Maintenance Management
Managing Operations and Efficiency
New Product Information
Business Analysis
Accomplishments
Collaborated with team of engineers in the development of National Asset Telemetry. Resulting on being granted $20,000 for development by The Department of Jobs, Tourism, Science and Innovation