Rhys Briggs
Ballan,Vic
Summary
Experienced Manager offering expertise in business planning, financial administration and team leadership. Decisive and hardworking professional with a 5 year track record of success in retail.
Overview
13
13
years of professional experience
Work History
Store Manager
Cheap as Chips
04.2024 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Took store from 33/51 retail stores to 6/51 and climbing
Customer Delivery Manager
Woolworths West Footscray CFC
01.2021 - 03.2024
- Training and upskilling Team Members in Dispatch tasks
- Overseeing the Dispatch department
- Rostering for the department of up to 120 staff
- Overseeing the sites temperature gun calibration
- Supporting in driving efficiencies on site
- Assisted in training and aligning processes for dispatch teams nationwide
- Assisted in training and integrating new customer delivery managers in other sites.
Customer Delivery 2IC
Woolworths West Footscray CFC
01.2019 - 01.2021
- Training and upskilling Team Members in Dispatch tasks
- Overseeing the afternoon session and organising Team Members
- Rostering for the department of up to 120 staff
- Overseeing the sites temperature gun calibration.
Dispatch Team Member
Woolworths West Footscray CFC
10.2018 - 01.2019
- Loading process for online customer delivery trucks
- Staging and sorting of customer delivery baskets/totes
- Cross referencing to have stock aligned for customer orders.
Operations Director
Cross Docks Australia
03.2016 - 07.2018
- Competent in pick packing and RF scanning
- Creating and processing of consignments
- Aiding in stock management to ensure accurate pick faces
- Aligning stock levels and liaising with 3pl companies
- Picking, checking and packing retail and wholesale orders for customers
- Processing picking slips and manifesting for order delivery
- Proficient in Inbound and Outbound processors
- Exporting data to create Excel spreadsheets.
Warehouse Worker
Botany Essentials
10.2015 - 02.2016
- Mixing and making fragrances for products
- Working on an assembly line
- Packing and stacking of boxes and pallets for delivery.
Compliance and Data Analysis
Domestic and General
12.2012 - 07.2015
- Advanced Data entry skills (Collating data to link in with the sales team)
- Assessment Queries – the review over claims if they should be settled for payment
- Correlating data for monthly board reports for management
- Microsoft Excel spreadsheet creation to aid with tasks
- Looking over a shared outlook inbox with up to 300 emails daily.
Data Entry
Australian Bureau of Statistics
09.2011 - 01.2012
- Advanced Data entry skills
- Ability to analyse data to ensure accuracy
- Working in a team or alone to meet defined deadlines
- Confident knowledge of administrational tasks and equipment
- Advanced computer skills.
Sales/ Administration
The Australian Institute of Fitness
- Working with the sales team to align process
- Ability to aid with the students' problems and needs
- Confident in raising invoices and issuing receipts.
Dockhand/Jockey
TNT Express
- Confident in dock receivable and dispatch policies
- Ability to use the scanners and writing of delivery dockets to aid drivers
- The Organization and sorting of various freight to relevant postal groups.
Education
VCE-Year 12 -
Sunshine Secondary College
01.2007
Skills
- Microsoft Word
- Internet
- Microsoft Excel
- Mature attitude with high work ethics
- Open mind to take on new ideas to further develop my skills
- Excellent numeracy skills
- Ability build rapport with clients and staff
- Confident customer service skills
- Good computer skills with a high accuracy
- Excellent data entry skills
- Strong warehousing and logistics experience
- Sales Recording
- Sales abilities
- Mobile Device Sales
- Event sales
Verbalreferees
To be provided upon request.
Professional Highlights
- 2023 Woolworths Department Manager of the year
- 2022 Assisting and Implementing the set up of departments in the new CFC in Caringbah, NSW .
Hobbies and Interests
Sports, gym, researching new information and spending time with family and friends
Timeline
Store Manager
Cheap as Chips
04.2024 - Current
Customer Delivery Manager
Woolworths West Footscray CFC
01.2021 - 03.2024
Customer Delivery 2IC
Woolworths West Footscray CFC
01.2019 - 01.2021
Dispatch Team Member
Woolworths West Footscray CFC
10.2018 - 01.2019
Operations Director
Cross Docks Australia
03.2016 - 07.2018
Warehouse Worker
Botany Essentials
10.2015 - 02.2016
Compliance and Data Analysis
Domestic and General
12.2012 - 07.2015
Data Entry
Australian Bureau of Statistics
09.2011 - 01.2012
Sales/ Administration
The Australian Institute of Fitness
Dockhand/Jockey
TNT Express
VCE-Year 12 -
Sunshine Secondary College
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