Rhys Cavill
Cairns,QLD
Summary
I am a self-driven, adventurous, confident, and friendly person. An adept communicator, I have the ability to engage well with customers and colleagues, keeping a mutual understanding of the task at hand. Having worked in wide range of customer facing roles means i have a good understanding of delivering business objectives, and resolving issues in a wide range of scenarios and situations.
Overview
6
6
years of professional experience
Work History
Customer Delivery Driver
Asda
Rochford, Essex
01.2021 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Exceeded goals through effective task prioritization and great work ethic.
Financial Crime Associate
NatWest Bank
Southend, Essex
10.2017 - 01.2021
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Provided excellent customer service, along with a professional, friendly, and empathetic telephone manner.
- Liaise between customers and other internal services.
- Identified issues, analyzed information, provided solutions to problems, and resolved complaints that would have otherwise escalated.
Event Promoter
Tobacco Docks
London
09.2016 - 10.2017
- Liaising with student unions to generate sales.
- Exceeded weekly KPIS.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Used knowledge of area, local events, trends and other market research to generate event attendance.
- Responded to queries about events and pricing.
- Collecting payments and cash handling.
- Organized and carried out smaller activities to raise awareness for the main event.
Education
Diploma of Higher Education - Public Services, Business
South Essex College
Southend-On-Sea08.2016
GCSE - 9 A-C Grades
Belfairs Academy
Leigh-On-Sea, Essex08.2013
Skills
- Pitch delivery/ persuasion
- Customer Satisfaction
- Inquiry Response
- Effective listening skills
- Event Planning and Management
- Communications and Media
- Administration and Reporting
- Analytical nature
Timeline
Customer Delivery Driver
Asda
01.2021 - 04.2022
Financial Crime Associate
NatWest Bank
10.2017 - 01.2021
Event Promoter
Tobacco Docks
09.2016 - 10.2017
Diploma of Higher Education - Public Services, Business
South Essex College
GCSE - 9 A-C Grades
Belfairs Academy
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