Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rhys De Jong

Rhys De Jong

Browns Plains

Summary

Universal and adaptive Support Worker with a positive, cheerful and empathetic demeanour, a specialty for achieving client goals and aggressive clients. Possesses strong knowledge of all NDIS processes and experience with a wide range of psychological disabilities.

Overview

3
3
years of professional experience

Work History

Senior Support Worker

Supported Care
10.2023 - Current
  • Supporting clients to access the community, appointments, shower assistance, room cleans, meal prep, personal care
  • Coordinated community outings and appointments
  • Regular collaboration through staff meetings and external stakeholder Teams Meetings
  • Building work culture by leading with cheerful optimism and a genuine passion for enriching the lives of others


Support Worker

Supported Care
07.2023 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Helped clients manage and reach individual goals, supporting independent progression and social skills


Resident Support Officer

Queensland Health
05.2022 - 07.2023


  • Cleaning and serving food to medium and high security level patients with psychological disabilities and criminal histories
  • Reading body language, de-escalating using empathy and understanding, how to convey your body language in the least threatening way possible (avoiding excessive eye contact, open palms, not facing patient squarely etc) and knowing when a situation requires you to leave. Completed MAYBO training - how to detach someone grasping your collar, wrists etc
  • Building rapport with patients to make tasks within facility smoother and to have support from other patients if one is being disruptive

Education

High School Diploma -

Batemans Bay High School
Batemans Bay, NSW
10-2013

Skills

  • Skills in building trust and making people feel comfortable especially for self care
  • Penchant for making customer goals happen with cheerful and gentle encouragement as well as proactive research and planning
  • Adaptive support style with a knack for identifying triggers
  • Highly resilient to aggression

Timeline

Senior Support Worker

Supported Care
10.2023 - Current

Support Worker

Supported Care
07.2023 - 10.2023

Resident Support Officer

Queensland Health
05.2022 - 07.2023

High School Diploma -

Batemans Bay High School
Rhys De Jong