Experienced in team development and store operations with my main focus being labour management. I have a young and passionate desire to ensure all employees get the most out of their careers with development front of mind.
Overview
5
5
years of professional experience
Work History
Restaurant General Manager
Restaurant Brands
06.2024 - Current
Managed all aspects of daily operations, including managing budgets, inventory control, ect.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Effectively managed timekeeping and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Assistant Store Manager
Lotus Express
01.2024 - 07.2024
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Crew Team Member
Grill’d
03.2023 - 02.2024
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Crew Coach
McDonald’s
02.2020 - 05.2023
Facilitated open communication among crew members, fostering trust and collaboration within the team.
Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
Fostered a positive work environment, enhancing crew morale and job satisfaction.
Education
No Degree - Year 10
Saint Pius X
Newcastle, NSW
01-2022
Skills
Operations management
Inventory management
Food safety
Food cost control
Cash control
Labor management
Timeline
Restaurant General Manager
Restaurant Brands
06.2024 - Current
Assistant Store Manager
Lotus Express
01.2024 - 07.2024
Crew Team Member
Grill’d
03.2023 - 02.2024
Crew Coach
McDonald’s
02.2020 - 05.2023
No Degree - Year 10
Saint Pius X
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