Rhys Kennedy
Mernda,Victoria
Summary
Dynamic professional with a proven track record in public safety and community engagement, notably at VACSAL. Skilled in incident command and adept at managing high-stress situations with empathy and professionalism. Demonstrated ability to enhance safety and foster community respect, leveraging both hard and soft skills for impactful results.
Overview
5
5
years of professional experience
Work History
Court Marshal
VACSAL
Melbourne
03.2024 - 11.2025
- Enhanced public safety by conducting patrols and surveillance in assigned areas.
- Developed emergency management plans for various situations, increasing preparedness for potential crises.
- Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
- Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
Kitchen
McDonalds
Mooroopna, VIC
05.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
KFC
Mooroopna, VIC
08.2020 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Greater Shepparton Secondary College
Shepparton, VIC11.2023
Skills
- Incident command
- Community engagement
- Public safety
Timeline
Court Marshal
VACSAL
03.2024 - 11.2025
Kitchen
McDonalds
05.2021 - 06.2022
Customer Service Representative
KFC
08.2020 - 01.2022
Greater Shepparton Secondary College