Summary
Overview
Work History
Education
Skills
Timeline
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Rhys Loxton

Sunshine Coast,QLD

Summary

A high degree of commitment, flexibility, enthusiasm and a great attitude to learn. I am able to work independently on multiple tasks and also collaborate as a strong team member in a fast-paced environment whilst remaining focused at all times. I am reliable, hardworking and articulate with strong attention to detail.

Overview

12
12
years of professional experience

Work History

Rental Agent

East Coast Car Rentals
Maroochydore, QLD
12.2015 - 05.2021
  • Delivered top quality customer service in a professional manner while managing multiple tasks.
  • Processed rental contracts with high attention to detail using car rental software.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Collected payment by processing credit card transactions.
  • Completing and correcting draw balance reports.
  • Answered telephones to assist customers and resolve issues.
  • Taking reservations and giving quotes.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.

Receptionist

Buderim Motor Inn
BUDERIM, QLD
04.2015 - 12.2015
  • Welcomed guests at front desk and engaged in friendly conversations while conducting check-in process.
  • Answering phone calls and assisting with customer enquiries, providing quotes and taking reservations.
  • Input customer data using RSM software and made immediate updates to reflect reservation changes.
  • Handled payment processing duties involving cash and card transactions.
  • General office duties including filing, cash balancing, organizing office paperwork.

Sales Person

Joyce Mayne
Maroochydore, QLD
06.2014 - 01.2015
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Building a strong rapport with customer's and closing sales.
  • Using POS (Point of sale) software to create invoices, amend changes to an invoice and to search for stock.
  • Research products to provide appropriate product knowledge to customer's.

Customer Service Assistant

Co operative Group
Carshalton Beeches United Kingdom
11.2009 - 09.2012
  • Serving customer's at the check out in a fast and efficient manner.
  • Maintained stock on shelves and taking deliveries.
  • Completed tasks such as reductions and planograms.

Education

Automotive

Carshalton College
Surrey United Kingdom

Skills

  • Able to motivate, develop and achieve objectives whilst working to deadlines
  • Analytical
  • Accuracy and efficiency
  • Computer skills

Timeline

Rental Agent

East Coast Car Rentals
12.2015 - 05.2021

Receptionist

Buderim Motor Inn
04.2015 - 12.2015

Sales Person

Joyce Mayne
06.2014 - 01.2015

Customer Service Assistant

Co operative Group
11.2009 - 09.2012

Automotive

Carshalton College

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Rhys Loxton