Rhys Magno
Kensington
Summary
Motivated and capable retail leader with proven experience stepping into the Duty Store Manager role during relief shifts. Strong focus on maintaining compliance with SOEs, coaching team members, managing workloads, and upholding ALDI’s values. My broader leadership experience across digital consultancy, ecommerce, and team operations further strengthens my capability to drive performance, provide structured feedback, and lead high-performing teams. I’m committed to growth within ALDI and ready to take the next step in the leadership pathway.
Overview
7
7
years of professional experience
Work History
Director
TNG Digital Solutions
01.2025 - Current
- Built and led a team delivering digital solutions to clients in healthcare.
- Developed structured processes aligned with Government regulations to improve quality and reduce risk.
- Trained staff, managed performance, and engaged stakeholders at all levels.
- Demonstrated strong independent decision-making and leadership under pressure.
Relieving Shift Manager
Aldi
04.2023 - Current
- Actively perform DSM-level responsibilities including supervising staff, running shifts, and ensuring store compliance with ALDI’s Standard Operating Expectations (SOEs).
- Train, coach, and upskill new and existing team members, ensuring all safety, compliance, and merchandising standards are met.
- Deliver verbal feedback that includes praise and constructive performance direction to help the team meet high standards.
- Maintain 100% till accuracy through diligent cash handling and end-of-day reconciliation.
- Accurately check off deliveries, manage stock rotation, and minimise waste and loss.
- Proactively report hazards, near misses, and suggest improvements to safety procedures.
- Manage conflicting work demands during peak periods while maintaining calm, efficient operations.
- Communicate effectively with the Store Manager and EMSO, keeping them informed and aligned.
Digital Project Manager
Doumit Digital
02.2020 - 04.2024
- Managed cross-functional projects involving web design, app development, and automation pipelines — delivering on time and within budget.
- Mentored junior team members and provided frequent verbal and written performance feedback, reinforcing professional standards.
- Maintained transparent and effective communication with all project stakeholders and business clients, ensuring buy-in and alignment on timelines, deliverables, and KPIs.
Team Leader
Atlas Cleaning Company
08.2019 - 09.2021
- Supervised large teams across commercial sites, trained staff in WHS and compliance.
- Delivered structured feedback and improved service delivery.
- Liaised with clients to manage expectations and reduce service risks.
Shopify Ecommerce Manager
Doumit Digital
02.2018 - 02.2020
- Managed online storefront operations, trained staff and clients on backend use and compliance.
- Communicated with external stakeholders to meet KPIs and ensure service excellence.
- Delegated work effectively while maintaining operational consistency.
Education
Bachelor of Science - Computer Science & Business Analytics
University of New South Wales
Sydney, NSW08-2025
Graduate Diploma - Software Development
Le Wagon
Melbourne, VIC05-2024
High School Diploma -
Patrician Brothers College Fairfield
Sydney, NSW11-2019
Skills
- Leadership: Trusted relief leader, proven capability in shift management
- Training & Feedback: Consistent coaching and development of team members
- SOE & Compliance Focused: Deep understanding of ALDI procedures and safety standards
- Customer First: Maintains a courteous, professional store environment
- Future Growth: Proven leadership in external roles, showing potential for rapid development within ALDI
Timeline
Director
TNG Digital Solutions
01.2025 - Current
Relieving Shift Manager
Aldi
04.2023 - Current
Digital Project Manager
Doumit Digital
02.2020 - 04.2024
Team Leader
Atlas Cleaning Company
08.2019 - 09.2021
Shopify Ecommerce Manager
Doumit Digital
02.2018 - 02.2020
Bachelor of Science - Computer Science & Business Analytics
University of New South Wales
Graduate Diploma - Software Development
Le Wagon
High School Diploma -
Patrician Brothers College Fairfield
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