Rhys Webb
Toowoomba,QLD
Summary
Customer service professional with expertise in task management and problem resolution. Demonstrated proficiency in cash handling and inventory management, enhancing operational efficiency. Experienced in high-pressure environments, consistently prioritizing tasks to achieve objectives. Recognized for strong interpersonal skills and quick adaptability to new challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Basic Recruit
Australian Defence Force
Wagga Wagga, NSW
06.2025 - 07.2025
- Prioritized tasks to meet service objectives efficiently.
- Collaborated with diverse recruits to achieve specific army goals as a unified team.
- Participated in mandatory drill exercises to improve operational readiness.
- Completed classroom instruction and practical lessons to ensure mission preparedness.
- Operated advanced equipment while adhering to stringent safety protocols.
- Executed activities within designated timeframes under high-stress conditions.
- Maintained rigorous work schedule from 0500 to 2200 daily.
Customer Service Cashier
Beefy's Newtown
Toowoomba, QLD
12.2024 - 06.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly and courteously.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Managed cash drawer, ensuring accurate cash handling and balanced registers at shift end.
- Collaborated with team members to ensure smooth operation during peak hours.
- Provided training and guidance to new cashiers on store policies and procedures.
- Handled returns and exchanges in accordance with company guidelines, ensuring customer satisfaction.
- Implemented promotional displays at the checkout to boost sales of featured products.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
Customer Service Cashier
KFC Grand Central
Toowoomba, QLD
02.2023 - 12.2023
- Resolved customer complaints professionally to enhance customer satisfaction.
- Greeted customers and delivered friendly service to create welcoming atmosphere.
- Implemented promotional displays at checkout, increasing sales of featured products.
- Processed credit card, EBT, and gift certificate payments efficiently using electronic systems.
- Maintained cleanliness of checkout area by sweeping floors and emptying trash cans.
- Stocked shelves and organized merchandise for optimal presentation.
- Informed customers about in-store promotions and product pricing.
- Assisted co-workers with tasks to ensure smooth store operations.
Parts Coordinator
HDR Workshop Solutions
Toowoomba, QLD
01.2021 - 12.2023
- Monitored inventory levels to ensure sufficient supply for customer demand.
- Conducted regular audits of parts inventory to maintain accuracy.
- Coordinated inventory management processes for parts and supplies.
- Assisted in tracking and maintaining stock levels to enhance operational efficiency.
- Organized sales and counter areas to create a positive first impression for visitors.
- Communicated with team members regarding parts availability to support workflow.
- Created labels for specific parts to improve identification and access.
Education
High School Diploma -
Highfields State Secondary College
Highfields, QLD11-2024
Skills
- Customer service
- Team collaboration
- Inventory management
- Task prioritization
- Cash handling
- Effective communication
- Problem resolution
- Time management
- PPE use
- Teamwork and collaboration
- First Aid/CPR
- Friendly, positive attitude
- Organization
- Written communication
- Analytical thinking
- Conflict resolution
- Flexible and adaptable
- Active listening
- Analytical and critical thinking
Certification
- Certificate II in Outdoor Recreation
- Certificate 3 in Fitness
Affiliations
- Kyokushin Karate, Toowoomba
- Film Making and Editing
- Writing and Scriptwriting
References
References available upon request.
Timeline
Basic Recruit
Australian Defence Force
06.2025 - 07.2025
Customer Service Cashier
Beefy's Newtown
12.2024 - 06.2025
Customer Service Cashier
KFC Grand Central
02.2023 - 12.2023
Parts Coordinator
HDR Workshop Solutions
01.2021 - 12.2023
High School Diploma -
Highfields State Secondary College
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