Ria
Melbourne,VIC
Summary
Detail-oriented and proactive Master's graduate in Biotechnology Management with a solid foundation in quality assurance, regulatory compliance, and research methodologies. Experienced in laboratory techniques, data analysis, and ethical practices within scientific environments. Demonstrated success in customer-facing roles, with proven skills in problem-solving, cash handling, and maintaining operational integrity. Adept at multitasking and communicating effectively across diverse teams, with a strong commitment to excellence in both laboratory and service settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor - Catering
ALH
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
- Facilitated clear communication between kitchen and service staff, ensuring accurate order fulfillment and timely delivery to guests.
- Enhanced customer satisfaction by actively addressing concerns and providing personalized solutions.
- Handled challenges during large-scale events involving simultaneous functions for over 200 people, seamlessly coordinating between teams for effective execution.
- Trained new hires in company policies, safety procedures, and efficient catering practices to ensure consistency in service delivery.
Gaming Attendant and Bartender
ALH
01.2024 - Current
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
- Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Laboratory Assistant
Rapture Biotech International
06.2022 - 12.2022
- Gained hands-on experience in Cell and Molecular Biology, conducting cell culture and molecular assays to study cellular mechanisms.
- Developed practical skills in Proteomics and Genomics, including techniques in protein analysis and gene expression profiling, contributing to R&D projects.
- Worked with Recombinant DNA Technology for genetic manipulation, learning methods in cloning, gene editing, and plasmid preparation.
- Applied industrial microbiology principles to analyze microbial processes and production methods for industrial applications.
- Conducted experiments in Biochemistry and Immunology, including enzyme kinetics, antibody interactions, and metabolic pathway analysis.
- Acquired proficiency in Bioinformatics, utilizing software tools for data analysis, sequence alignment, and molecular modeling, enhancing the efficiency of research activities.
Education
Master of Biotechnology Management -
La Trobe University
Melbourne, Victoria12.2024
Bachelor of BioScience -
Banasthali University
Rajasthan, India05.2022
Skills
- Molecular Biology Techniques - PCR, Gel Electrophoresis, DNA Cloning
- Bioinformatics Software - BLAST, Clustal Omega, VMD, PSORT, ExPasy
- Data Analysis - Microsoft Excel, Python
- Quality Assurance - GMP, GLP, SOP Documentation
- Laboratory Proficiency - Aseptic Techniques, Microscopy, Spectrophotometry
- Microsoft Suite - Word, SharePoint, PowerPoint
- Strong work ethic
- Versatile
- Quicker learner
- Quick decision making
Certification
- Licensed Gaming Attendant - Jan 2024- Current
- Licensed Bartender - August 2023- Current
Timeline
Gaming Attendant and Bartender
ALH
01.2024 - Current
Supervisor - Catering
ALH
08.2023 - Current
Laboratory Assistant
Rapture Biotech International
06.2022 - 12.2022
Master of Biotechnology Management -
La Trobe University
Bachelor of BioScience -
Banasthali University
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