RIA ANGELIA
Riverton,WA
Summary
Dynamic food and beverage professional with experience at McDonald's, excelling in guest satisfaction and food safety practices. Proven ability to enhance customer experiences through effective communication and problem-solving. Fluent in English, Indonesian, and Malay, I am eager to develop new skills while ensuring top-notch service and quality. I completed my placement with Clinipath Pathology on the 21 March 2025.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food and Beverages
Mcdonalds
10.2013 - 01.2017
- collecting food
- cashier
- kitchen
- drive thru
- prepare food
- customer service
- cleaning
- stock up
Food and Beverages
Muffin Break
02.2012 - 08.2015
- cashier
- making coffee
- prepare food
- cleaning
- patisserie making cake
- garnish muffin
- costumer service
Food and Beverages
Utopia
07.2008 - 01.2013
- speak to patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are handled properly and customers' concerns are addressed
- take and prepare to-go orders
- operate cash registers accept payments for food and beverages
- assist with preparing and serving food and beverages
- cleaning
Education
No Degree - Certificate III in Pathology Collection
IHNA Institute Health And Nursing Australia
Perth, WA03-2025
No Degree - Certificate III in Business (Records Management)
Alffie
Perth, WA12-2024
No Degree - Hospitality Baking And Pastry
Polytechnic West
Perth, WA12-2007
BBA - International Business Marketing And Management
Curtin University
Perth, WA02-2005
High School Diploma -
Canning College
Perth12-2002
Skills
- Food handling safety
- Food safety practices
- Guest satisfaction
- Guest service
- I can speak English, Indonesian and Malay fluently
- I like to develop some new skills
Certification
- Collect Specimens for Drugs of Abuse testing
- Aveling Responsible Service of Alcohol
Timeline
Food and Beverages
Mcdonalds
10.2013 - 01.2017
Food and Beverages
Muffin Break
02.2012 - 08.2015
Food and Beverages
Utopia
07.2008 - 01.2013
No Degree - Certificate III in Pathology Collection
IHNA Institute Health And Nursing Australia
No Degree - Certificate III in Business (Records Management)
Alffie
No Degree - Hospitality Baking And Pastry
Polytechnic West
BBA - International Business Marketing And Management
Curtin University
High School Diploma -
Canning College
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