Ria Chauhan
Edmondson Park,NSW
Summary
Motivated, dedicated, and passionate about delivering excellent service, with experience in customer service, team leadership, and operations. I have a proven ability to lead teams effectively, maintain high standards, and provide exceptional guest experiences in fast-paced environments. With a strong focus on communication, problem-solving, and attention to detail, I am eager to apply my skills in a hospitality based role and contribute to a positive and successful team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Kmart
06.2024 - Current
- Efficiently organize and stock merchandise to ensure the sales floor is completely stocked and visually appealing
- Greeted customers by providing product knowledge and helping them find what they need, ensuring a positive shopping experience
- Track inventory and report any stock shortages, working closely with management to reorder and maintain stock levels
Team Leader
Baby Bao
11.2021 - 07.2024
- Led a team of 6 staff members, delegating tasks, ensuring smooth workflow, and maintaining high standards of food preparation and customer service during peak hours
- Provided exceptional customer service by addressing customer inquiries, handling complaints with professionalism, and ensuring customers left with a positive impression of the restaurant
- Managed cash register, processed payments, and handled customer transactions accurately, ensuring correct change and receipt distribution
Retail Sales Member
Lovisa
01.2024 - 06.2024
- Delivered exceptional customer service by greeting and assisting customers in selecting the perfect jewellery pieces to suit their preferences, providing personalized styling advice, and ensuring a memorable shopping experience
- Worked effectively within a team, coordinating with colleagues to meet store goals, manage busy periods, and ensure the store’s layout remained clean and organized
- Quickly resolved customer concerns or issues with professionalism, ensuring that each customer left satisfied and willing to return.
Education
Bachelors Of Business Analytics & Cyber Security - Business & IT
Macquarie University
Sydney, NSW11-2026
High School Diploma -
William Carey Christian School
Prestons 10-2023
Skills
- Customer Service Excellence
- Team Leadership & Supervision
- Effective Communication
- Problem Solving & Conflict Resolution
- Multitasking & Time Management
- Attention to Detail
- Cash Handling & POS Operation
- Adaptability & Flexibility
Certification
- Certificate II | Hospitality 203322-01
- Responsible Service Of Alcohol (RSA)
Timeline
Retail Sales Associate
Kmart
06.2024 - Current
Retail Sales Member
Lovisa
01.2024 - 06.2024
Team Leader
Baby Bao
11.2021 - 07.2024
- Certificate II | Hospitality 203322-01
- Responsible Service Of Alcohol (RSA)
Bachelors Of Business Analytics & Cyber Security - Business & IT
Macquarie University
High School Diploma -
William Carey Christian School
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