Ria Joshy

Casual Support Worker

Console Care Ptv LTD.

03.2023 - Current

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
Documented client progress and activities in accordance with agency policies and procedures.
Collaborated with other professionals to plan and coordinate care for clients.
Helped the client in hydrotherapy along with a co-worker.
Diligently carried out the clients personal hygiene routine as well as daily routines.
Assist the client during the hospital stay by clearly communicating with the healthcare workers involved, and advocating for the client's better treatment.