Rian Piya
Harrington Grove,NSW
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Niraj Mobile Phone Shop
06.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Coach
Ned Miladinov Soccer Coach
01.2022 - 01.2024
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
Sales Associate
Sachin Specsavers
12.2022 - 02.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Macarthur Anglican School
Cobbity NSW12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
In 2023 I completed my Grade 6 AMEB piano exam. I have climbed Everest base camp, during 2023 June. I achieved my open water 18m scuba diving license in Sydney in 2023, 4 years after I achieved my 12m open water license in Fiji 2019.
Languages
Nepali
Limited Working
Timeline
Sales Associate
Niraj Mobile Phone Shop
06.2024 - 12.2024
Sales Associate
Sachin Specsavers
12.2022 - 02.2023
Assistant Coach
Ned Miladinov Soccer Coach
01.2022 - 01.2024
High School Diploma -
Macarthur Anglican School
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