Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Other
Affiliations
Certification
Languages
References
Timeline
Generic

Riana Alen

Sydney,Australia

Summary

Dynamic Executive Assistant with extensive experience at Optus Pty Ltd, specializing in financial services and project management.

Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Executive Assistant

Optus Pty Ltd
Sydney, Australia
02.2007 - Current

Acting EA to Chief Financial Officer, Michael Venter, 0409 457 945 - Jan 2024 - Current

  • Responsible for scheduling the CFO's diary, ensuring all key deliverables are met on a timely basis, including overseas stakeholders.
  • Undertook the maintenance of correspondence systems, the preparation of routine reports, and the management of customer inquiries.
  • Responsible for the Chief Financial Officer to maintain oversight of Group CFO actions, activities, and reporting.
  • Maintain a calendar of key outputs, monitoring progress, and deadlines.
  • Provide executive administrative assistance, project support, and coordination of the administrative function associated with the Group Finance.
  • Liaise with responsible officers, internal and external stakeholders, in the coordination of meetings, and plan for effective meetings, including preparation of documentation and presentation materials, setting up of equipment, and catering, if required.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Maintained confidential records and files related to executive operations.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Delivered optimal administrative, customer service and case management support.
  • Handled confidential information with discretion and integrity.
  • Facilitated communication between senior management and staff.

EA to Commercial and Corporate Finance 2018 - present

Responsible for:

  • Organizing and maintaining the appointment schedule and calendars of the Head of Commercial Finance and the Head of Corporate Finance.
  • Diary management.
  • Extensive calendar management, including scheduling internal and external meetings, sometimes across multiple time zones and locations.
  • Performed accounting activities, such as preparing purchase orders, expense reports, invoices, and travel expenses.
  • Arranged travel, including flight, hotel, and ground transportation bookings.
  • Maintained 100% confidentiality of all communications and documentation according to company policies.
  • Strong communication skills.
  • Able to work with a variety of stakeholders, with varying seniority.
  • In charge of organizing multiple business units' all-hands meetings on a regular basis.
  • Managed and tracked expenses to meet company budget requirements.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.

Team Coordinator, Investor Relations

01.2012 - 12.2018
  • Coordinating investor communications, organising investor roadshows and conferences, preparing financial reports and presentation, and organising investor events to promote transparency and trust between the company and its investors
  • Working closely with the brokers coordinate Singtel and Optus Roadshow US and UK
  • Prepare financial results statements

Team Assistant, Legal Department

01.2006 - 12.2012
  • Support in-house lawyers by organizing legal documents, conducting research, and assisting during trials and hearings
  • Draft a variation to the Standard Agreement to clients
  • Manage the Legal Database, scan and archive the original Contracts

Team Assistant

VFX Designs and Imaging
Sydney, Australia
12.2005 - 01.2007
  • Office all-rounder
  • Coordinating signboard order, process and dispatch printed board
  • Organise and coordinate schedule signboard to be installed in the properties
  • Manage client relation

Education

Full-Day Investor Relations Coordinator - Investor Relations Coordinator

AIRA
Sydney

Certificate IV - Business Administration

TAFE

Certificate III - Business Administration

TAFE

Diploma - Secretarial

London International school
Jakarta

Diploma - Beauty Theraphy

Puspita Martha Int Beauty School
Jakarta, Indonesia

Skills

  • Microsoft Access
  • Microsoft Excel (advanced)
  • Microsoft PowerPoint (intermediate)
  • Microsoft Word (intermediate)
  • Customer Service
  • Time Management
  • Event Planning
  • Concur
  • SAP
  • Communication
  • Microsoft Outlook
  • SharePoint
  • FileMaker Pro
  • Meeting planning
  • Document handling
  • Travel arrangements
  • Videoconference preparation
  • Strong problem solver
  • Invoice processing
  • Advanced MS office suite
  • Bookkeeping
  • Interpersonal communication
  • Travel coordination
  • Customer service
  • Calendar management
  • Financial services
  • Report analysis
  • Business administration
  • Administrative support specialist
  • File organization
  • Project management
  • Expense reporting
  • Risk management
  • Meticulous attention to detail

Personal Information

Title: Executive Assistant

Other

  • Active volunteer member of the Nelune Foundation. A non-profit charity that supports cancer patients to cope with the impact of cancer by supporting the development of essential infrastructure and the delivery of cancer-care services for public hospital patients. Ongoing volunteering in assisting functions such as the annual Lillac Ball for more than $2million raised the annual Nelune Race Gala as well.
  • Member of the Australian Computer Society, it's the association for information and communication technology. ACS hosts over 400 professional development and networking events annually to help tech professionals advance their skills and knowledge to keep pace with constantly evolving business needs. Volunteer in assisting with functions, help organising a regular forum event.

Affiliations

Active volunteer member of the Nelune Foundation. A non-profit charity that supports cancer patients to cope with the impact of cancer by supporting the development of essential infrastructure and the delivery of cancer-care services for public hospital patients. Ongoing volunteering in assisting functions such as the annual Lillac Ball for more than $2million raised the annual Nelune Race Gala as well

Member of the Australian Computer Society, it’s the association for information and communication technology. ACS hosts over 400 professional development and networking events annually to help tech professionals advance their skills and knowledge to keep pace with constantly evolving business needs. Volunteer in assisting with functions, help organising a regular forum event.

Certification

  • Member of the Australian Computer Society

Languages

English
Professional

References

References available upon request.

Timeline

Team Coordinator, Investor Relations

01.2012 - 12.2018

Executive Assistant

Optus Pty Ltd
02.2007 - Current

Team Assistant, Legal Department

01.2006 - 12.2012

Team Assistant

VFX Designs and Imaging
12.2005 - 01.2007

Full-Day Investor Relations Coordinator - Investor Relations Coordinator

AIRA

Certificate IV - Business Administration

TAFE

Certificate III - Business Administration

TAFE

Diploma - Secretarial

London International school

Diploma - Beauty Theraphy

Puspita Martha Int Beauty School
Riana Alen