Summary
Overview
Work History
Education
Skills
Timeline
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Riana Kritzinger

Carseldine,QLD

Summary

Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.

Overview

8
8
years of professional experience

Work History

HR and Office Manager

ActNow Energy Pty Ltd
03.2023 - Current
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Guided managers and employees on company policies, programs, benefits and salary administration.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Streamlined HR processes for increased efficiency
  • Structured compensation and benefits according to market conditions and budget demands.
  • Motivated employees through special events and incentive programs.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies for 52 employee company.
  • Oversee day-to-day office operations, including scheduling, job tracking, invoicing to ensure smooth workflow between the office, field electricians, and management.
  • Monitor and follow up on outstanding quotes, payments, and project paperwork to ensure timely completion and customer satisfaction.
  • Ensure all administrative records, project documentation, client files, and compliance paperwork are accurate, up to date, and stored in accordance with company policies and industry regulations.
  • Maintain licensing, safety compliance certificates, and warranty documentation for electrical and solar installations.
  • Keep all apprentice records current, including training schedules, competencies, and compliance with apprenticeship program requirements.

Executive Assistant

Integrate Rehab Pty Ltd
01.2023 - 05.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Assist with Recruitment, Onboarding and Offboarding
  • Strong organisational skills, clear communication, and the ability to build effective relationships at all levels.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.

Production Assistant

Vault Pressure Control
01.2022 - 05.2023
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members and production team
  • Reduced production errors through close attention to detail and thorough quality control checks.
  • Compiled and managed comprehensive filing systems for production documents, improving access to critical information.
  • Coordinate and schedule the transport of customer orders to ensure timely delivery, process all invoicing, and finalise orders in the system to ensure accurate record-keeping and prompt closure

Founder

Equidae Botanical Horse Care Pty Ltd
01.2018 - 11.2023
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
  • Negotiated favourable contracts with suppliers, reducing costs while maintaining product quality.
  • Developed strong partnerships with key industry players, contributing to an increased market presence.

Education

Master of Communications, Certificate of Completion

Udemy
02-2023

Diploma of Modern Psychology

Udemy
12-2022

Inspirational Leadership Certificate of Completion

Udemy
09-2022

Work And Workforce Management

Udemy
07-2022

High School Diploma -

Sentraal High School
Bloemfontain
12-1994

Skills

  • HR policies and procedures
  • Recruitment and Hiring
  • Rehabilitation and Return to work Coordinator
  • Training and mentoring
  • Leadership development
  • Career development and Planning
  • Office management and organisational skills

Timeline

HR and Office Manager

ActNow Energy Pty Ltd
03.2023 - Current

Executive Assistant

Integrate Rehab Pty Ltd
01.2023 - 05.2023

Production Assistant

Vault Pressure Control
01.2022 - 05.2023

Founder

Equidae Botanical Horse Care Pty Ltd
01.2018 - 11.2023

Master of Communications, Certificate of Completion

Udemy

Diploma of Modern Psychology

Udemy

Inspirational Leadership Certificate of Completion

Udemy

Work And Workforce Management

Udemy

High School Diploma -

Sentraal High School

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