RIANA POLIMOS
Rouse Hill,Australia
Summary
I'm seeking an opportunity that will allow me to apply my experience and skills sets to date in line with achieving organizational objectives.
I am a result driven professional who's developed strong experience in the Retail Industry. I have managed a store and supported direct reports in Sales and Customer Service. I'm also a passionate makeup artist and specialize in glam, occasional, formal, bridal and shoots. I am committed to delivering results catered specifically to each client's needs. I enjoy learning and developing new skill sets that result in achieving the organizations objectives. I am committed in all the work I perform, and I take the necessary steps to ensure key processes are followed and customer satisfaction is achieved. I build solid long-term relationships and enjoy working in a team environment.
Skilled professional knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Priceline Pharmacy
Marden Park, Australia
04.2023 - 10.2024
- Store Management / Supervisor
- Sales
- Beauty Master Class
- Script Processing
- Ear Piercing
- Retail Make Up - Appointments
- Skin Consultations
- Fragrance Sales including niche brands
- Online Bookings Management
- Online Product Management
- Restocking shelves with products
Retail Make Up Artist & Fragrance Brand Assistant
City Perfume
Merrylands, Australia
08.2022 - 04.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
- Tracked competitors' pricing strategies and recommended modifications if needed.
- Maintained accurate inventory records for fragrances; ordered additional stock when needed.
- Provided customer service and product knowledge to customers regarding fragrances.
- Built relationships with vendors and suppliers to ensure adequate stock availability.
- Upsold additional items based on customer needs and preferences.
- Demonstrated makeup techniques, color theory, and application methods to customers.
- Developed a strong knowledge of current makeup trends, products, and services.
- Collaborated with team members on marketing initiatives aimed at increasing sales volume.
- Performed administrative tasks such as completing sales reports for management review.
Hairdresser Apprentice
Next Generation for Hair
Castle Hill, Australia
11.2021 - 08.2022
- Drive, support, and contribute to the overall operation of the business
- Cleaning salon such as bench tops, mirrors, floors, de-hairing brushers, sweeping whole salon floor, washing & folding towels
- Restocking shelves with products & colour charts reorganise
- Wash hair at basins & treatments
- Blow dry hair, curling hair, regrowth/ends hair of colour & toner
- Meet and greet customers with beverages
Customer Service Representative
BEST & LESS
Castle Hill, Australia
07.2019 - 08.2021
- Conversing with customers to identify their purchasing needs and assist in locating desired items
- Show customers location of goods at the appropriate isles / store section where they cannot find products
- Identify customer needs and provide solutions to meet specific products and pricing
- Re stocking products on the floor
Early childhood Development
Head Star Learning Centre
Bella Vista, Australia
06.2019 - 07.2021
- Support the daily programs of infant development
- Monitoring indoor and outdoor activities
- Feeding
- Facilitate academic learning programs - Numbers and Letters, words and pictures
- Play games
- Motivate children and create a safe and pleasant environment
Education
Certificate III in Make-up -
Mt Druitt TAFE
Mt Druitt01.2021
Statement of attainment in Hair Up-Styling -
Mt Druitt TAFE
Mt Druitt01.2021
Certificate III in Beauty Services -
Mt Druitt TAFE
Mt Druitt01.2020
Year 10 Rosa -
Crestwood High School
01.2019
Skills
Communication
- Sales techniques
- Product knowledge
- Skin consultations
- Fragrance sales
- Online booking management
- Customer service
- Team leadership
- Retail operations
- Effective communication
- Problem solving
- Empowering others
- Empathy development
- Motivational skills
- Feedback delivery
- Performance assessment
- Team-building activities
- Workshop coordination
- Critical thinking
Personal Information
Date of Birth: 11/04/04
Relevant Skills Qualifications
- Store Management / Supervisor
- Beauty Master Class
- CHRISTIAN DIOR - Training
- 2022 - Hair dressing apprenticeship
- 2021 - Statement of attainment in Hair Up-Styling - Mt Druitt TAFE
- 2021 - Certificate III in Make-up - Mt Druitt TAFE
- 2020 - Certificate III in Beauty Services - Mt Druitt TAFE
- 2019 - Year 10 Rosa - Crestwood High School
- Excellent communication skills
- Strong Customer Service Skills
- Ability to take on feedback and make necessary changes / adjustments
- Team Player
- Take Initiative
- Motivated and Reliable
- Work autonomously
- Decision making
- Time management
- Analytical thinker
Timeline
Beauty Advisor
Priceline Pharmacy
04.2023 - 10.2024
Retail Make Up Artist & Fragrance Brand Assistant
City Perfume
08.2022 - 04.2023
Hairdresser Apprentice
Next Generation for Hair
11.2021 - 08.2022
Customer Service Representative
BEST & LESS
07.2019 - 08.2021
Early childhood Development
Head Star Learning Centre
06.2019 - 07.2021
Certificate III in Make-up -
Mt Druitt TAFE
Statement of attainment in Hair Up-Styling -
Mt Druitt TAFE
Certificate III in Beauty Services -
Mt Druitt TAFE
Year 10 Rosa -
Crestwood High School