Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Riana Stewart

Maroubra,NSW

Summary

Dynamic professional with a proven track record at Qantas Airways, excelling in customer service and team collaboration. Leveraged strong work ethic and communication skills to enhance guest loyalty and streamline operations, significantly improving event experiences. Expert in adapting to fast-paced environments, ensuring top-notch service and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cleaning Assistant

Cinderellas Touch
05.2023 - 06.2023
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.

Lounge Attendant

Qantas Airways
04.2019 - 11.2019
  • Provided support during special events in the lounge, helping create memorable experiences for attendees.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues.
  • Increased guest loyalty by promptly attending to their needs and personalizing their experiences.
  • Streamlined check-in procedures for faster service, resulting in reduced wait times for guests.

Banquet Server

Sofitel Hotel
01.2018 - 11.2018
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Education

Year 10 -

Matraville Sports High School
Chifley, NSW
11.2008

Skills

  • Customer Service
  • Strong Work Ethic
  • Team Collaboration
  • Adaptable and Flexible

Certification

Certificate III in Child Care

Hospitality Certificate

Timeline

Cleaning Assistant

Cinderellas Touch
05.2023 - 06.2023

Lounge Attendant

Qantas Airways
04.2019 - 11.2019

Banquet Server

Sofitel Hotel
01.2018 - 11.2018

Year 10 -

Matraville Sports High School

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Riana Stewart