Dynamic site manager with a strong focus on safety compliance and operational efficiency. Skilled in training staff and coordinating daily activities to optimize performance and enhance customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Site Manager
United Petroleum Servo Station
Adelaide, SA
12.2023 - 03.2025
Managed daily site operations ensuring compliance with safety standards.
Coordinated maintenance schedules for equipment and facility upkeep.
Oversaw inventory management and supply chain logistics for fuel products.
Trained new staff on operational procedures and safety protocols.
Managed daily operations of the site, including staff and contractors.
Established policies, procedures and guidelines for the operation of the site.
Responded promptly to customer inquiries or complaints.
Monitored worksite personnel to maintain high levels of quality and performance.
Assigned tasks and delegated responsibilities among team members.
Maintained records of inventory, assets, personnel and other relevant data.
Manager
Old Pinky's
Maryborough, VIC
09.2022 - 09.2023
Trained new staff on service protocols and customer interaction standards.
Coordinated staff schedules to align with peak service times and employee availability.
Enhanced customer experience by addressing feedback and resolving issues promptly.
Monitored dining area for cleanliness and organized table settings efficiently.
Enforced customer service standards and resolved customer problems to uphold quality service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Master of Science - Master of Physics
Government College University Faisalabad
Pakistan
06-2021
Skills
Site operations management
Safety compliance
Inventory oversight
Staff training
Policy establishment
Customer relationship management
Certification
First Aid & Cardiopulmonary resuscitation Certifcate
Manual Handling Certificate
Infection control in health care
CERT III in Individual Support (Ageing & Disability
Front End Service Attendant & kitchen Hand at United Petroleum Service StationFront End Service Attendant & kitchen Hand at United Petroleum Service Station