Riaz Uddin

Dynamic Assistant Manager with a proven track record at Waramanga Grocer, excelling in customer service and team leadership. Enhanced profitability through strategic inventory management and effective supplier relationships. Recognized for implementing cost-saving measures and fostering community ties, driving sales growth while ensuring operational efficiency.

Asian Food Hubs

• Boosted sales through strong customer relationships and effective upselling, contributing to consistent revenue growth.
• Improved warehouse efficiency by streamlining stock handling and reducing dispatch errors.
• Maintained accurate inventory levels, cutting wastage and ensuring product availability.
• Balanced sales duties with operational management, supporting overall business growth.

Waramanga Grocer

• Successfully managed daily store operations, leading a small team and ensuring smooth service.
• Strengthened supplier partnerships and negotiated better deals, lowering purchasing costs.
• Increased customer satisfaction by resolving complaints quickly and improving in-store service.
• Enhanced store layout and merchandising, resulting in higher product visibility and stronger sales.

• Languages: Fluent in English and Bengali (can assist multicultural customers and suppliers).
• Technical Skills: Experienced in POS systems, basic accounting, stock management software, and Microsoft Office (Excel, Word).
• Customer Service: Strong ability to build rapport with customers, handle complaints, and deliver excellent service.
• Team Leadership: Skilled in supervising and motivating staff, delegating tasks, and training new employees.
• Work Ethic: Reliable, punctual, and adaptable — capable of balancing sales, operations, and customer needs under pressure.
• Licenses: Current Driver’s License (useful for deliveries, supplier runs, and warehouse duties).