Ric West
Brisbane,QLD
Summary
Seasoned Services Manager with a track record of managing high-performing teams and implementing service improvement initiatives. Strengths include strategic planning, team leadership, process optimization, and customer relationship management. Notable impact in previous role includes driving efficiency improvements and enhancing client satisfaction through the delivery of superior service standards.
Overview
43
43
years of professional experience
Work History
Senior Services Manager (Lead Mech Elect Service)
CPB Contractors
Woollongabba, Queensland
05.2024 - Current
- Lead role running controlling 14 staff being Site engineers, construction manager.
- Manage day-to-day site engineers and construction manager to reach goals set in the construction program.
- Oversee and close out all outstanding site issues with construction and missing design.
Senior Services Manager
CPB Contractors
03.2013 - Current
- Work on the Pitt Street 38 story tower south over the Metro station running all services.
- Oversee and installation of the incoming HV services to the site.
- Attend client meetings.
Senior Services Manager
CPB Contractors
11.2021 - 03.2023
- Assist in finalising and commissioning the hospital handover in June 2022.
Services Manager
Services Manager Built Pty Ltd
Liverpool
05.2017 - 11.2021
- Work on Liverpool civic council offices 14 story building and library complex.
- Finalise ECI process, pre-design phases with services and choosing subcontractors.
Services Manager
Lend Lease Build
01.2017 - 04.2017
- Work on the rapid build prison.
Associate Director of Services
PWC (Price Waterhouse)
10.2016 - 11.2016
- Oversee and advise on all aspects of services designs and installations.
National Group Services Manager
Lahey Constructions Pty Ltd
06.2016 - 10.2016
- Work on new business and site delivery of Forbes Hospital Stage 2-3.
Services Manager NSW
Probuild Constructions Aust Pty Ltd
03.2015 - 03.2016
- Oversee and implement design sign off and co-ordination.
Acting Senior Services Manager
Brookfield Multiplex Pty Ltd
04.2007 - 03.2015
- Attend meetings with Client / Architects during tender process.
Services Manager
Balderstone Hornibrook Pty Ltd
03.2005 - 04.2007
- Carry out overview of pre-tender documents.
Senior Projects Manager
O'Donnell Griffin Industrial
06.2000 - 03.2005
- Control Company Personnel on sites.
Contracts Manager NSW/ACT
Galpern Electrical
08.1998 - 06.2000
- Monitor Company Personnel on sites and report on performance.
General Manager NSW/ACT
Gamis Electric's
08.1996 - 08.1998
- Prepare all new contracts.
Contracts & HV Service Manager
Brooks Marchant Pty Ltd.
06.1994 - 08.1996
- Service new and existing clientele.
Communications Manager
Simon Carves
06.1992 - 06.1994
- To establish a new Data & Communications Division.
General Manager
Craftsman Electric's
09.1990 - 06.1992
- Administrate office personnel with overview of day-to-day activities.
Electrical, Hydraulic, Dry Fire and Mechanical Services Manager
Matthew Hall Pty Ltd.
Canberra
01.1985 - 09.1990
- Electrical Project Manager Tuggeranong Shopping Centre.
Electrical Project Manager
Kilpatrick Green Pty Ltd.
11.1984 - 01.1985
- Supervise and control 20 trade’s persons & apprentices.
Supervisor Wet & Dry fire services
Fire Control Pty Ltd.
12.1982 - 11.1984
- Supervise and plan daily works for 15 trade’s persons.
Education
HGC21 Course -
NSW Department of commerce
01.2007
Railways track permit -
RIC
01.2005
Pole Top Rescue -
Integral Energy
01.2005
H/V Access Permit issuer -
Integral Energy
01.1998
Certificate Contract Administration -
Biscoa
01.1987
City & Guilds A&B Electrical Certificate -
Portsmouth Highbury Technical College
01.1978
References
- Glenn Hughes, Director, Freedon industries, 0409 320 063
- Graham Patterson, Director, Grattan consulting, 0413 274 807
- Jim Hatz, Director Owner, JHA Consulting, 0411 231 991
- Ross Thompson, Director Owner, Altura solutions, 0403 335 661
Timeline
Senior Services Manager (Lead Mech Elect Service)
CPB Contractors
05.2024 - Current
Senior Services Manager
CPB Contractors
11.2021 - 03.2023
Services Manager
Services Manager Built Pty Ltd
05.2017 - 11.2021
Services Manager
Lend Lease Build
01.2017 - 04.2017
Associate Director of Services
PWC (Price Waterhouse)
10.2016 - 11.2016
National Group Services Manager
Lahey Constructions Pty Ltd
06.2016 - 10.2016
Services Manager NSW
Probuild Constructions Aust Pty Ltd
03.2015 - 03.2016
Senior Services Manager
CPB Contractors
03.2013 - Current
Acting Senior Services Manager
Brookfield Multiplex Pty Ltd
04.2007 - 03.2015
Services Manager
Balderstone Hornibrook Pty Ltd
03.2005 - 04.2007
Senior Projects Manager
O'Donnell Griffin Industrial
06.2000 - 03.2005
Contracts Manager NSW/ACT
Galpern Electrical
08.1998 - 06.2000
General Manager NSW/ACT
Gamis Electric's
08.1996 - 08.1998
Contracts & HV Service Manager
Brooks Marchant Pty Ltd.
06.1994 - 08.1996
Communications Manager
Simon Carves
06.1992 - 06.1994
General Manager
Craftsman Electric's
09.1990 - 06.1992
Electrical, Hydraulic, Dry Fire and Mechanical Services Manager
Matthew Hall Pty Ltd.
01.1985 - 09.1990
Electrical Project Manager
Kilpatrick Green Pty Ltd.
11.1984 - 01.1985
Supervisor Wet & Dry fire services
Fire Control Pty Ltd.
12.1982 - 11.1984
HGC21 Course -
NSW Department of commerce
Railways track permit -
RIC
Pole Top Rescue -
Integral Energy
H/V Access Permit issuer -
Integral Energy
Certificate Contract Administration -
Biscoa
City & Guilds A&B Electrical Certificate -
Portsmouth Highbury Technical College