RICARDO D'CRUZ
Tarneit
Summary
Experienced Recruitment Consultant with a strong background in high-volume and government recruitment. Demonstrated success in sourcing and placing top talent across local, state, and federal government sectors. Skilled in stakeholder engagement, candidate experience, and recruitment process improvement. Passionate about delivering people-first hiring solutions and enhancing client satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Recruitment Consultant
ASAP Recruitment
08.2025 - Current
- Developed and maintained strong relationships with clients to understand hiring needs.
- Utilized applicant tracking systems to streamline recruitment processes and improve efficiency.
- Conducted in-depth interviews to assess candidate qualifications and cultural fit.
- Mentored junior consultants, enhancing team performance and knowledge sharing.
- Collaborated with hiring managers to create effective job descriptions and selection criteria.
Human Recourse Consultant
HOBAN Recruitment
12.2020 - 02.2025
- Manage end-to-end recruitment for government roles across VIC, NSW, and QLD, ensuring alignment with client workforce requirements.
- Recruit for a variety of roles including industrial positions, event staff, and school crossing supervisors.
- Liaise closely with clients to understand recruitment needs, attend supplier briefings, and develop tailored sourcing strategies.
- Source candidates through diverse channels including job boards, social media platforms, professional networks, and referrals to build strong talent pipelines.
- Conduct thorough candidate screening, interviews, and coordinate client interviews to facilitate successful placements.
- Host both group and individual interviews, facilitating efficient candidate assessment.
- Coordinate interview scheduling, maintain comprehensive communication with clients and candidates, and manage feedback loops.
- Collaborate with job service providers, local councils, and other stakeholders to support candidate placement and community engagement.
- Maintain regular communication with clients to provide updates and respond to recruitment-related inquiries.
- Administer timesheets, promptly resolve pay queries, and provide payroll processing for temporary and contract staff, ensuring accurate and timely payments.
- Manage leave loading calculations and updates, communicating entitlements clearly to employees and maintaining compliance with relevant awards and legislation.
- Provide daily candidate support, addressing concerns and maintaining engagement to ensure positive candidate experiences.
- Support onboarding processes, ensuring new hires receive timely orientation and induction information.
- Maintain accurate recruitment records and reports to monitor key performance indicators and inform continuous improvement.
- Assist with workforce planning and advise clients on HR best practices related to temporary and contract staffing.
- Contribute to continuous improvement initiatives in recruitment and payroll workflows to enhance service delivery.
- Team worked: Industrial & Events, State & Local Government Recruitment
- Key Achievement: Successfully managed recruitment for the 2022 VEC elections—recruited and onboarded over 1,000 staff for ballot counting and data entry across multiple locations under tight deadlines. Coordinated end-to-end logistics including shift rostering, compliance checks, and pre-employment screening. Set up and operated on-site support booths to assist staff with onboarding, payroll, and general queries, ensuring smooth operations. Received formal commendation from the client for rapid fulfilment, quality of candidates, and exceptional service delivery during a high-pressure campaign.
- Additionally, managed payroll processing and leave loading adjustments for a large casual workforce, ensuring accurate pay cycles and entitlements. This contributed to increased candidate satisfaction and reduced administrative escalations.
Customer Service Representative
Kmart and Coles Group
11.2018 - 10.2020
- Delivered exceptional service by resolving customer issues with empathy.
- Handled high-pressure situations with professionalism.
- Provided reliable team support and consistently met shift responsibilities.
Education
Bachelor of Business - Human Resources Management
Swinburne University of Technology
MelbourneInternship - Human Resources
Melbourne Children’s campus
Skills
- Recruitment & HR: End-to-end recruitment, Interviewing, Job advertising, Onboarding, Diversity hiring
- Client & Stakeholder Engagement: Relationship building, Supplier briefings, Account management
- Technology & Systems: HRIS, Database maintenance, Timesheet management, Job boards, HRIS systems (eg, People 20, Workday, SAP, PageUp, Kronos workforce central), Recruitment and Onboarding automation tool
- Soft Skills: Critical thinking, Empathy, Decision-making, Project coordination, Conflict resolution
Additional Information
References: Available on request
Timeline
Recruitment Consultant
ASAP Recruitment
08.2025 - Current
Human Recourse Consultant
HOBAN Recruitment
12.2020 - 02.2025
Customer Service Representative
Kmart and Coles Group
11.2018 - 10.2020
Bachelor of Business - Human Resources Management
Swinburne University of Technology
Internship - Human Resources
Melbourne Children’s campus