RICARDO DONATH
Casuarina,NSW
Summary
Highly skilled and results-driven professional with an MBA and extensive managerial and business training experience. Seeking a training, leadership development role where I can leverage my expertise to empower individuals and organisations to achieve their full potential
Overview
25
25
years of professional experience
Work History
Sessional Teacher
TAFE NSW
01.2022 - Current
- Delivering engaging and interactive leadership development courses to students
- Facilitating discussions and providing practical examples to enhance learning outcomes
- Developing and implementing effective teaching methodologies to cater to diverse student needs.
State Manager
Millennium Services Group
01.2020 - 07.2023
- Oversaw operations and managed a team of 100 employees across QLD
- Developed and executed strategic plans to drive business growth and achieve targets
- Implemented leadership development programs to enhance employee performance and engagement.
Account Manager
Millennium Services Group
01.2018 - 01.2020
- Cultivated and maintained strong relationships with key clients, ensuring customer satisfaction and retention
- Identified opportunities for upselling and cross-selling services, resulting in increased revenue
- Collaborated with internal teams to develop customized solutions to meet client needs.
Security Manager
Pacific Fair Shopping Centre, Millennium Services Group
- Led a team of security personnel, ensuring the safety and security of the premises
- Developed and implemented security protocols and procedures to mitigate risks
- Conducted regular training sessions to enhance the skills and knowledge of the security team.
Program and Training Coordinator
Novaskill
01.2015 - 01.2016
- Coordinated and managed training programs for individuals seeking employment
- Developed curriculum and training materials to meet industry standards and requirements
- Provided guidance and support to program participants, facilitating their professional development.
Regional Manager
Complex Institute of Education
01.2014 - 01.2015
- Oversaw the operations of multiple educational facilities, ensuring quality education delivery
- Managed a team of educators and support staff, fostering a positive and collaborative work environment
- Developed and implemented strategies to increase student enrollment and retention.
Trainer/Assessor
Training and E
01.2012 - 01.2014
- Conducted training sessions on business risk management and compliance
- Assessed and evaluated participant performance to ensure learning objectives were met
- Developed and updated training materials to reflect industry best practices.
Client Services Manager
Business Risk International
01.2009 - 01.2012
- Managed a portfolio of key clients, ensuring their satisfaction and retention.- Developed and implemented client service strategies to drive business growth and exceed targets.- Conducted needs assessments and provided customized solutions to meet client objectives.
Security Manager
LIPU Transportation Company
01.2007
- Oversaw security operations for a transportation company, ensuring the safety and security of personnel and assets.- Developed and implemented security protocols and procedures to mitigate risks.- Conducted risk assessments and implemented measures to enhance security measures.####
- Security Operative
Security Operative/Field Intelligence Officer
Israeli Security Services/IDF
01.1999 - 01.2004
- Served as a security operative and, , responsible for gathering and analyzing intelligence to support operational decision-making.- Conducted security operations and implemented measures to protect national security interests.- Collaborated with cross-functional teams to ensure effective communication and coordination
- Skills- Leadership development- Business training and coaching- Strategic planning and execution- Relationship management- Program development and implementation- Risk assessment and management- Team management and collaboration- Customer service
Education
Master - Business Administration
Australian Institute of Business
2020
Graduate Diploma - Management
Australian Institute of Business
2019
Graduate Certificate - Management
Australian Institute of Business
2018
Advance Diploma of Management -
Sydney Institute NSW TAFE
2015
Diploma of Management -
Kangan Institute
2014
Diploma of Sustainability -
Kangan Institute
2014
Diploma of Workplace Health And Safety -
Plenty Training
2014
Certificate IV Security and Risk Management -
Kangan Institute
2013
Certificate IV Customer Contact -
Kangan Institute
2013
Skills
- Leadership development
- Curriculum design and delivery
- Relationship management
- Program coordination
- Training and facilitation
- Strategic planning
- Team management
- Customer service
References
Available upon request
Timeline
Sessional Teacher
TAFE NSW
01.2022 - Current
State Manager
Millennium Services Group
01.2020 - 07.2023
Account Manager
Millennium Services Group
01.2018 - 01.2020
Program and Training Coordinator
Novaskill
01.2015 - 01.2016
Regional Manager
Complex Institute of Education
01.2014 - 01.2015
Trainer/Assessor
Training and E
01.2012 - 01.2014
Client Services Manager
Business Risk International
01.2009 - 01.2012
Security Manager
LIPU Transportation Company
01.2007
Security Operative/Field Intelligence Officer
Israeli Security Services/IDF
01.1999 - 01.2004
Security Manager
Pacific Fair Shopping Centre, Millennium Services Group
Master - Business Administration
Australian Institute of Business
Graduate Diploma - Management
Australian Institute of Business
Graduate Certificate - Management
Australian Institute of Business
Advance Diploma of Management -
Sydney Institute NSW TAFE
Diploma of Management -
Kangan Institute
Diploma of Sustainability -
Kangan Institute
Diploma of Workplace Health And Safety -
Plenty Training
Certificate IV Security and Risk Management -
Kangan Institute
Certificate IV Customer Contact -
Kangan Institute
Similar Profiles
Reece BereveskosReece Bereveskos
Senior Digital Data Analyst at NSW Government (TAFE NSW)Senior Digital Data Analyst at NSW Government (TAFE NSW)
Sean MalesSean Males
ACTING HEAD TEACHER – AUTOMOTIVE / HEAVY COMMERCIA at TAFE NSWACTING HEAD TEACHER – AUTOMOTIVE / HEAVY COMMERCIA at TAFE NSW
HANAN GHALYHANAN GHALY
COMMERCIAL COOKERY at Tafe NswCOMMERCIAL COOKERY at Tafe Nsw
Kylie McFarlaneKylie McFarlane
Manager Delivery Implementation Digital Business and Finance Faculty at TAFE NSWManager Delivery Implementation Digital Business and Finance Faculty at TAFE NSW
Fiedrich Calden BhutiaFiedrich Calden Bhutia
Team Member at Domino's PizzaTeam Member at Domino's Pizza