RICARDO LE-LAI
Deer Park,Australia
Summary
Hard-working Picker Packer, experienced in warehouse safety and restocking duties. Accurately picking and packing items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Customer-oriented wait staff member with experience in the service industry. Excellent interpersonal communication skills, with a focus on guest satisfaction when interacting with patrons. Motivated waiter with an engaging personality and a flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking Fresh Produce team member skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Resourceful electrical apprentice known for high productivity and efficient task completion. Possess specialized skills in electrical wiring, circuit troubleshooting, and safety protocols. Excel in problem-solving, teamwork, and adaptability, ensuring successful project outcomes through effective communication and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Electrical Apprentice
Certified Electrical Group
Ravenhall , VIC
05.2024 - 03.2025
- Identified and resolved photovoltaic system deficiencies, adjusting, and configuring inverters and controls to account for desired set points and operating modes.
- Completed in-depth checks of wiring, grounds and termination integrity prior to completing work.
- Assisted in troubleshooting problems with existing PV systems to determine repair needs.
- Connected wiring from the solar panels to inverters or other components in accordance with local codes and regulations.
Order Picker
Alquemie Group Operations
Truganina, VIC
05.2023 - 04.2024
- Sorted and packaged products to prepare for processing or shipment.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed orders for shipment in accordance with customer requirements.
- Examined final products for conformance with quality and design standards.
Pick and Packer
ASAP Recruitment
Ravenhall, Australia
01.2023 - 04.2023
- Voice picking using voice memos
- Drive electric tuggers
- Use pallet jacks to organise pallets of stock
- Memorisation of accurate picking techniques using pen and paper
- Skillfully packing and fitting small items into boxes
Fresh Produce Team Member
Coles
Braybrook, Australia
04.2022 - 01.2023
- Greet customers and provide prompt and courteous service
- Assist customers with price checks of fruits and vegetables, as well as finding requested items in other areas of store
- Use pallet jacks to unload and organise stock from delivery trucks
- Receive and unload new items upon delivery and check products for damage and order accuracy
- Maintain safe, neat and clean working environment and closely monitor for wet floors or other hazards
- Check for outdated and overripe products and remove from shop floor
Waiter
Da Miao Chinese Hotpot Buffet
Melbourne Central, Australia
08.2022 - 12.2022
- Keep service areas clean to increase efficiency while working tables
- Maintain customer satisfaction by clarifying questions about food and instructing them on how the buffet functions
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs, as well as refilling their soup and removing empty dishes to clear up space on their tables
- Sharing knowledge of menu items and flavours and giving recommendations, enabling customers to make personal decisions based on taste and interest
Pick and Packer
Belway Labour Management
Tarneit, Australia
11.2021 - 02.2022
- Achieved shipment targets by maintaining productivity levels and communicating with team members regarding orders and fulfillment
- Scan packages and boxes and moved to loading dock for shipment
- Organise aisles to open up floor space and enable forklift operators to move freely through warehouse
- Train new employees on warehouse protocols and answer task-related inquiries to help with job role adjustment
Team Member
Sushi Sushi
Braybrook, Australia
04.2021 - 10.2021
- Early starts to prepare sushi for customers to order fresh on arrival
- Keep work areas clean, organised and safe to promote efficiency and team safety - followed safe food handling procedures
- Serve customers with a welcoming attitude
- Ran store alone if asked by manager
- Heavy lifting
- Remove garbage, compost and recycling and placed in designated containers
Education
Year 12 VCAL Certificate -
Braybrook College
Braybrook, VIC11-2022
Skills
- Warehouse safety
- Customer service
- Photovoltaic system troubleshooting
- Inverter configuration
- Regulatory compliance
- Electrical safety practices
- Problem solving
- Attention to detail
- Effective communication
- Solar panel installation
- Hand and power tools
- Restocking
- Picking
- Packing
- Customer-oriented
- Interpersonal communication
- Guest satisfaction
- Engaging personality
- Flexible approach
- Customer needs anticipation
- Stock management
- Merchandising
- Customer assistance
- Multitasking
- High-volume work
- Team player
- Willingness to learn
- Adaptability
- Following instructions
- Clear communication
- Fast learner
Certification
- RIIWHS204E Work Safely at Heights - 03/05/2024
- CPCWHS1001 Prepare to Work Safely in the Construction Industry - 27/04/2024
- TLISS00155 Road Safety Skill Set - 14/04/2022
- HLTAID011 Provide First Aid - 07/03/2022
Affiliations
- Working out at the gym 5 days a week
- Going for runs 3 times a week
- Muay Thai training 2 times a week
Languages
English
Professional
Vietnamese
Limited
References
References available upon request.
Timeline
Electrical Apprentice
Certified Electrical Group
05.2024 - 03.2025
Order Picker
Alquemie Group Operations
05.2023 - 04.2024
Pick and Packer
ASAP Recruitment
01.2023 - 04.2023
Waiter
Da Miao Chinese Hotpot Buffet
08.2022 - 12.2022
Fresh Produce Team Member
Coles
04.2022 - 01.2023
Pick and Packer
Belway Labour Management
11.2021 - 02.2022
Team Member
Sushi Sushi
04.2021 - 10.2021
Year 12 VCAL Certificate -
Braybrook College
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