Ricardo Rocha
Beeliar
Summary
Results-oriented, self-motivated individual with strong desire to succeed and meet goals. Recognized for creativity and resourcefulness in meeting and exceeding sales - bringing years of sales experience. Talented networker with expertise in strategic planning and task prioritization focused on maximizing efficiency and sales success. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty and retention. Driven to provide superior quality customer service.
Overview
13
13
years of professional experience
Work History
Business Development Manager
Forklifts Australia - Access Group Australia
07.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Car Sales Associate
Autoleague
03.2023 - 07.2024
- Met and exceeded sales, sold over 150 vehicles in the first 6 months.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Demonstrated vehicles and features, and conduct test drives.
- Negotiated vehicle prices and secure financing for customers.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
New Homes Sales Director
Ricardo Rocha PTY LTD
04.2022 - 03.2023
- Built relationships with customers and community to establish long-term business growth.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
New Homes Designer & Sales Consultant
Redink Homes
03.2021 - 03.2022
- Met and exceeded sales, sold over AU$ 1,500,000 in the first 3 months.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Expanded customer base.
- Exceeded goals for new accounts in single sales cycle.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Car Sales Consultant
CarGiantWa
07.2019 - 07.2020
- Successfully sold over 200 vehicles in the last financial year.
- Managed over 100 leads per month.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various vehicle models and discussing finance options.
- Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Listened to clients and developed solutions to satisfy business and personal needs.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Car Sales Consultant
Shacks Holden & HSV
03.2015 - 07.2019
- Pursued minimum of 100 new leads each month.
- Responded to customer enquiries via telephone and email.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Demonstrated vehicles and features, and conduct test drives.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Car Sales Consultant
Automotive Holdings Group
11.2012 - 12.2015
- Kept sales closing ratio 10% above industry's benchmark.
- Liaised with customers, management and sales team to better understand customer needs and recommend
appropriate solutions. - Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Pursued existing and potential customers by phone, email and text message to generate leads and close
sales. - Performed cold-calling and follow-ups with leads to secure new revenue.
Education
Bachelor of Business Administration -
UDF
BrazilDiploma of Marketing -
Central Institute Of Technology
PerthDiploma of International Business -
Central TAFE
PerthCertificate of Sales -
Holden Training Academy
PerthSkills
- Sales Background
- Ability to Learn and Adapt Quickly
- Highly developed relationship building skills
- Professional presentation
- Highly organised and self-motivated
- Can do positive attitude and team player
- Full unrestricted drivers License and willing to Travel
- Prospecting Skills
- Systems and software programs
- Business growth and retention
- Marketing: market analysis and product promotions
- Networking
- Appointment Setting
- Strategic Planning
- Account servicing
- Personal Development
Accomplishments
- Consistently exceed sales targets, year after year (currently in a 8 years run);
Timeline
Business Development Manager
Forklifts Australia - Access Group Australia
07.2024 - Current
Car Sales Associate
Autoleague
03.2023 - 07.2024
New Homes Sales Director
Ricardo Rocha PTY LTD
04.2022 - 03.2023
New Homes Designer & Sales Consultant
Redink Homes
03.2021 - 03.2022
Car Sales Consultant
CarGiantWa
07.2019 - 07.2020
Car Sales Consultant
Shacks Holden & HSV
03.2015 - 07.2019
Car Sales Consultant
Automotive Holdings Group
11.2012 - 12.2015
Bachelor of Business Administration -
UDF
Diploma of Marketing -
Central Institute Of Technology
Diploma of International Business -
Central TAFE
Certificate of Sales -
Holden Training Academy
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