Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Riccardo Ferri

Cairns,QLD

Summary

My name is Riccardo Ferri, I am 26 years old and I'm from Italy. I arrived in Australia on a Working Holiday Visa in September 2023. I'm a enthusiastic, friendly and hardworking person who always strives to achieve the highest standard possible at any given task. I am willing to work and available, ready to listen and learn new things and not afraid to put myself out there.

Below I attach my work experiences I have had since arriving in Australia.

Thank you for your attention


(References available upon request)

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender / Waitres / Hotel Housekeeper

Mercure Kangaroo Island Lodge
01.2024 - 05.2024
  • Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Enhanced customer satisfaction by efficiently taking and serving food orders with accuracy and a positive attitude.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.

Restaurant Waiter

Cafe Palazzo
10.2023 - 01.2024
  • Serving tables and welcoming the customer
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left
  • Answered customers' questions, recommended items, and recorded order information.

Waitres / Kitchen Hand

Baretto Cafe Bottega
10.2023 - 01.2024
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Serving tables and welcoming the customer
  • Maintained clean and organized dining areas for optimal guest experience.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

High School - Giuseppe Mazzini
06.2017

Skills

  • Customer Service
  • Highly reliable
  • Professional Appearance
  • Team player attitude
  • Honest and Dependable

Certification


  • Valid driver's license in Australia
  • RSA certificate

Languages

English
Full Professional
Italian
Native or Bilingual

Timeline

Bartender / Waitres / Hotel Housekeeper

Mercure Kangaroo Island Lodge
01.2024 - 05.2024

Restaurant Waiter

Cafe Palazzo
10.2023 - 01.2024

Waitres / Kitchen Hand

Baretto Cafe Bottega
10.2023 - 01.2024

High School Diploma -

High School - Giuseppe Mazzini

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Riccardo Ferri