Riccardo Ferri
Cairns,QLD
Summary
My name is Riccardo Ferri, I am 26 years old and I'm from Italy. I arrived in Australia on a Working Holiday Visa in September 2023. I'm a enthusiastic, friendly and hardworking person who always strives to achieve the highest standard possible at any given task. I am willing to work and available, ready to listen and learn new things and not afraid to put myself out there.
Below I attach my work experiences I have had since arriving in Australia.
Thank you for your attention
(References available upon request)
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender / Waitres / Hotel Housekeeper
Mercure Kangaroo Island Lodge
73 Scenic Dr, American River Sa, 5221
01.2024 - 05.2024
- Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
- Enhanced customer satisfaction by efficiently taking and serving food orders with accuracy and a positive attitude.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Restaurant Waiter
Cafe Palazzo
180 O'Connel St, North Adelaide SA, 5006
10.2023 - 01.2024
- Serving tables and welcoming the customer
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left
- Answered customers' questions, recommended items, and recorded order information.
Waitres / Kitchen Hand
Baretto Cafe Bottega
10D Forest Ave, Rostrevor Sa 5073
10.2023 - 01.2024
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Serving tables and welcoming the customer
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
High School - Giuseppe Mazzini
06.2017
Skills
- Customer Service
- Highly reliable
- Professional Appearance
- Team player attitude
- Honest and Dependable
Certification
- Valid driver's license in Australia
- RSA certificate
Languages
English
Full Professional
Italian
Native or Bilingual
Timeline
Bartender / Waitres / Hotel Housekeeper
Mercure Kangaroo Island Lodge
01.2024 - 05.2024
Restaurant Waiter
Cafe Palazzo
10.2023 - 01.2024
Waitres / Kitchen Hand
Baretto Cafe Bottega
10.2023 - 01.2024
High School Diploma -
High School - Giuseppe Mazzini