Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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RICCARDO REALE

Melbourne,Australia

Summary

Friendly and reliable hospitality worker with over 3 years' experience in customer service, kitchen, and team leadership. I've worked in busy fast food restaurants and traditional dining, both in Italy, keeping a positive attitude even during peak hours. I'm quick to learn, enjoy working in a team, and take pride in delivering good food and service.

Overview

3
3
years of professional experience

Work History

Manager | Hospitality Crew | Kitchen Crew

McDonald's
Crema, Italy
06.2022 - 06.2024
  • Ran daily operations, looking after both the kitchen and front counter.
  • Trained new staff and made sure food safety and service standards were followed.
  • Organised rosters, checked stock and helped keep service running smoothly.
  • Delivered excellent customer service in fast-paced environment.
  • Operated cash register and processed transactions efficiently.
  • Collaborated with team members to enhance service speed and quality.
  • Prepared food items according to standardized recipes and quality guidelines.
  • Engaged with customers to address requests and provide excellent service experience.
  • Maintained cleanliness of kitchen equipment and workstations throughout shifts.
  • Maintained cleanliness and organization of dining area throughout shifts.

Waiter

Convivium
Pandino, Italy
01.2022 - 06.2022
  • Took orders and served food in a busy Italian restaurant.
  • Recommended dishes to customers and made sure they enjoyed their visit.
  • Helped with opening, closing and setting tables.

Waiter

Hall Pub Brasserie
Crema, Italy
06.2021 - 01.2022
  • Greeted and served customers in a busy pub and brasserie.
  • Took orders accurately and delivered meals promptly.
  • Provided menu recommendations and ensured positive dining experiences.
  • Assisted with setting up and clearing tables, maintaining cleanliness.

Project Designer

Plant Service
, Italy
01.2021 - 06.2021

Education

Bachelor's Degree - Biomedical Engineering

Polytechnic of Milan
Italy

Skills

  • Attention to detail
  • Fast, friendly customer service
  • Cash handling and POS operation
  • Coffee making
  • Time management in busy service hours
  • Training and leading small teams
  • Stock control and keeping work areas clean
  • Knowledge of WHS and food safety rules
  • Service efficiency
  • Effective communication

Personal Information

  • Visa: Working Holiday Visa
  • Visa Expiry: 09/2026

Languages

Italian
Native/ Bilingual
English
Full Professional

Timeline

Manager | Hospitality Crew | Kitchen Crew

McDonald's
06.2022 - 06.2024

Waiter

Convivium
01.2022 - 06.2022

Waiter

Hall Pub Brasserie
06.2021 - 01.2022

Project Designer

Plant Service
01.2021 - 06.2021

Bachelor's Degree - Biomedical Engineering

Polytechnic of Milan

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