Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Timeline
Generic

Richa hirani

Melbourne

Summary

Business Analyst with successful experience in eliciting, analysing and documenting the requirements for business processes, policies and Information systems. Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals. Skilled in Data Mining and report generation to the specifications of internal and external clients.

Overview

5
5
years of professional experience

Work History

Business Analyst

CLX Professionals
07.2022 - Current
  • Collaborated with cross functional teams to formulate and document business requirements for service transformation project by identifying and investigating underlying business processes and evaluating procedures and recommending optimal business practices using various project management methodologies to plan and manage projects.
  • Develop strategic plan and schedule, aligning to business plans.

  • Develop and Implement project plans nationwide
  • Collaborate with internal teams, external vendors, and stakeholders to ensure seamless project coordination
  • Working on service Transformation Project, Upgrading the front end are of one of the leading Retail company in Australia
  • Extracted and analyzed useful data from various sources through SQL and Data visualization tools like Power BI
  • Documented the business processes and acting as a gateway between stakeholders and IT team
  • Used Data and process modelling techniques to create specifications for design and development of transformation system.
  • Support the Organisations leadership team with ad-hoc requests to support project.
  • Create dashboards and present them to the leaders/stakeholders
  • Arranging meetings, writing minutes from them, sending out emails on a regular basis, and sending out official correspondence
  • Acting as a liaison between the project team, subcontractors, suppliers, and clients, ensuring effective communication at all levels
  • Taking the lead on special projects and lending support when needed, as well as encouraging team members to engage in ongoing improvement initiatives
  • Executed analysis of risks and identified risk mitigation strategies.

Business Analyst

Food and Paks
11.2021 - 06.2022
  • Invented and analyzed project specifications to meet goals
  • Forecasting, demand planning, inventory & returns analysis
  • Ensure Process Documents are accurate and up to date
  • Lead and conducted in-depth analysis of business performance versus business goal
  • Business Process Analysis, Business Process Design, Business Process Modelling
  • Assisting with end user documentation and training as required and conducting briefing sessions
  • Perform quality assurance on developed documentation which supports solutions and ensures functional requirements are traceable throughout the project lifecycle
  • Analyzing the sales and generating the report
  • Analyzing the data and using the process of integration
  • Working on SDLC for complex system of business
  • Create technical reports by collecting, analyzing, and summarizing information and trends
  • Using MS office, PowerPoint, Tableau, NetSuite and Ofice365.

Business Support Analyst

Vision Consultant
10.2020 - 09.2021
  • Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems
  • Evaluation and implementation of business systems
  • Managing Requirement traceability
  • Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports
  • Helped to devise a new business model, and steps to support it.

Business System Analyst

Australian Institute of Entrepreneurship
07.2019 - 08.2020
  • To create project scope, system goals, and requirements, meet and coordinate with internal and external stakeholders
  • Develop, analyses, prioritise, and arrange developer and tester requirements specifications, data mapping, diagrams, and flowcharts
  • Solutions for existing products and systems are being developed
  • Manage the set up and configuration of the system
  • Requirement Gathering and Scoping.

Education

Master of Business Analysis -

Deakin University
Melbourne, VIC
07.2021

Master of Business Administration -

KSV University
Gandhinagar, Gujarat
06.2019

Bachelor of Computer Application -

KSV University
Gandhinagar, Gujarat
06.2017

Skills

  • Business Intelligence
  • Report Validation and Accuracy
  • Data Mining
  • Requirements Gathering
  • Microsoft office
  • Data Visualisation
  • Project Management
  • Data Analysis
  • Problem Solving
  • Microsoft Office Suite
  • Stakeholder Management
  • Software development life cycle

Technical Proficiencies

Python, R, SQL, Pandas, NumPy, Scikit-learn, Seaborn, Matplotlib, Tableau, Power BI, Excel, Predictive modeling, Data modeling, Data mining, Machine learning, GLM (Generalized Linear Models), Decision trees, Clustering, Random Forest, GBM (Gradient Boosting Machine), Regression, Classification, JIRA, Confluence, Data warehousing, Data Lake, RDBMS (Relational Database Management Systems)

Timeline

Business Analyst

CLX Professionals
07.2022 - Current

Business Analyst

Food and Paks
11.2021 - 06.2022

Business Support Analyst

Vision Consultant
10.2020 - 09.2021

Business System Analyst

Australian Institute of Entrepreneurship
07.2019 - 08.2020

Master of Business Analysis -

Deakin University

Master of Business Administration -

KSV University

Bachelor of Computer Application -

KSV University
Richa hirani