Richa Jaiswal

• Facilitated support to members by addressing their queries about superannuation access, insurance quotes, and investment information.
• Executed detailed financial run-downs for advisors
• Administrative responsibilities, like return emails demonstrating strong organizational skills and a proactive attitude
• Ensured regulatory compliance through prompt and effective issue resolution.
• Streamlined processes for obtaining superannuation
• Provided comprehensive member support by guiding individuals through superannuation policies and account management, delivering precise and personalized solutions.
• Maintained meticulous records of all member interactions, ensuring privacy and data protection standards were met.
• Addressed complex inquiries by collaborating with internal teams.

• Achieved higher-than-targeted sales through personalized client interactions.
• Facilitated a high-performing work environment through mentorship.
• Leveraged comprehensive product knowledge to meet customer demands.
• Achieved recognition for exceptional customer service.
• Cultivated strong customer and community connections to foster business growth.

• Directed import/export operations, adhering to regulatory standards.
• Engaged stakeholders in the process to optimize operational procedures.
• Led market research to inform business strategy.
• Directed cross-functional teams for alignment with organizational goals.

• Identified potential international partnerships through a comprehensive analysis of market trends.
• Assisted in the preparation of business proposals, contracts, and marketing strategies.
• Represented the company at trade shows and conferences, building global connections.