Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Richa Neupane

Burwood,NSW

Summary

Enthusiastic and service-oriented individual with practical exposure in customer care and frontline support, gained from banking internships and part-time training positions. Able to handle guest inquiries and remain professional under pressure. Multitasking and working in a fast-paced environment. Eager to provide excellent guest experience and support the enhancement of hospitality standards.

Work History

Brand Promoter

Involved in promoting a brand Parachute Skin Pure Goat Milk Facewash, Aavaran Skin and Hair Clinic, Imperial Business College, Nature derma , Sunsilk.

Banking Intern-Customer Service and Loan Dept.

Agricultural Development Bank
2023 - 2023
  • Helped customers with service needs, product explanations and banking.
  • Enhanced customer satisfaction by efficiently addressing and resolving client inquiries.
  • Supported loan officers in preparing loan documentation, ensuring accuracy and compliance with regulations.

Education

BBA - Finance And Marketing

Imperial Business College
Nepal
02-2025

Skills

  • Brand awareness
  • Customer service
  • Data analysis
  • Verbal communication
  • Critical thinking
  • Time management
  • Team work
  • Multi-tasking
  • Report writing
  • Adaptable
  • Influencer engagement
  • Video editing

Accomplishments

  • Successfully completed a banking internship at agricultural development bank limited, gaining experience in customer service and loan processing.
  • Experience interacting with variety of people as a host , trainer and judge which helped in development of patience,cultural sensitivity, and a warm welcoming approach.
  • Balanced responsibilities across customer service,events,and public speaking showing a calm and helpful attitude in unexpected situations.
  • Crowned Ms.kavre2018, recognised for communication skills and leadership in a competitive platform.

Languages

English
Hindi
Nepali

Timeline

Brand Promoter

Banking Intern-Customer Service and Loan Dept.

Agricultural Development Bank
2023 - 2023

BBA - Finance And Marketing

Imperial Business College
Richa Neupane