Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RICHA RAI

RICHA RAI

Melbourne

Summary

HR professional with proven track record in human resources management, including talent acquisition, employee relations, and compliance. Known for strong team collaboration and achieving results in dynamic environments. Reliable and adaptable, with skills in conflict resolution and strategic planning, fostering positive and productive workplace culture.

Overview

7
7
years of professional experience

Work History

Human Resource Generalist

Nextloop Technologies LLP
05.2023 - 04.2025
  • Managing end-to-end recruitment process.
  • Conduct the HR round post-employee selection, manage salary negotiations, and communicate the company's benefits.
  • Facilitated background check process for new hires.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Implementing and managing HR policies and procedures.
  • Managing employee benefits and compensation packages.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision-making.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Coordinated company-wide events such as fun and wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Collaborated with managers to identify and address employee grievances.
  • Conducting performance reviews and provided feedback to managers on employee performance.
  • Managing employee separation process.

HR Executive

Gyanohm Learning Pvt. Ltd.
09.2022 - 04.2023
  • Taking care of end-to-end recruitment to hire suitable candidates for various portfolios in EdTech.
  • Coordination with Technical panel and understanding their requirements, defining job positions.
  • Resourcing, screening and short listing resumes through various job portals or else internal reference, head hunting.
  • Short listing the resumes based on desired skills and experience.
  • Conducting telephone and Personal interviews in coordination with department heads.
  • Preparing offer letter, completing joining Formalities and documentation.
  • Handling Employee Engagement and Grievances.
  • Using campus placement to facilitate mass hiring.
  • Conducting induction of new employees.
  • Coordinating implementation of people-related services, policies and programs through departmental staff.
  • Increased office productivity by handling correspondence and internal communications well.
  • Hands on CRM.
  • Created and updated tracking spreadsheets of Employees using MS Excel.

HR Trainee

Quest Digiflex Pvt. Ltd.
05.2022 - 07.2022
  • Posting jobs on various job portals and social media platforms
  • Sourcing candidates using various search methods to build robust candidate pipeline for example - LinkedIn, Indeed
  • Screen candidates by reviewing resumes and job applications.
  • Manage overall interview, selection, and onboarding process
  • Ensure all screening, hiring, and selection are made per job descriptions
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Implemented Recruitment Database and Employee Referrals sourcing strategies to identify high-quality candidates.
  • Drafted technical documents, social media posts and internal memoranda.
  • Created and updated tracking spreadsheets using MS Excel.
  • Prepared daily logs using Microsoft Office Suite.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
  • Handling employees' payroll.
  • Attendance management through HRMS software.

Customer Service Executive/Security Assistant

Jet Airways (I) Pvt. Ltd.
11.2017 - 06.2019
  • Customer handling and facilitate boarding.
  • Customer reservation and issuing boarding pass.
  • Providing assistance and necessary information to passenger.
  • Completing data of customer in system.
  • Inspect, monitor and screen passenger and their baggage to make sure safety.
  • Controlling access of people and objected items inside plane
  • Administrative task and work related to office management.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.

Education

PGDBM - Human Resources Management

Narsee Monjee Institute of Management Studies
Mumbai, MH
06-2024

B.COM [Hons] - undefined

Devi Ahilya Vishwavidyalaya
05.2017

Higher Secondary Certificate - Commerce

Kendriya Vidyalaya
Chhatarpur, MP
03.2014

Secondary School Certificate - undefined

The Gramodaya INTNL College
Jhansi, UP
03.2012

Skills

  • Full-cycle recruitment
  • Employee onboarding
  • Compensation and benefits
  • Workforce engagement
  • Managing performance review processes
  • Grievance handling
  • Payroll management
  • Experienced with HRIS software
  • Employee off-boarding

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Human Resource Generalist

Nextloop Technologies LLP
05.2023 - 04.2025

HR Executive

Gyanohm Learning Pvt. Ltd.
09.2022 - 04.2023

HR Trainee

Quest Digiflex Pvt. Ltd.
05.2022 - 07.2022

Customer Service Executive/Security Assistant

Jet Airways (I) Pvt. Ltd.
11.2017 - 06.2019

B.COM [Hons] - undefined

Devi Ahilya Vishwavidyalaya

Higher Secondary Certificate - Commerce

Kendriya Vidyalaya

Secondary School Certificate - undefined

The Gramodaya INTNL College

PGDBM - Human Resources Management

Narsee Monjee Institute of Management Studies

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