Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Barraclough

Howlong,NSW

Summary

A seasoned professional with a proven track record at Ventia, I excel in staff management and complex problem-solving. By fostering team collaboration and enhancing customer satisfaction, I've significantly improved operational efficiency. My expertise in strategic planning and conflict resolution drives organizational success, showcasing a balance of hard and soft skills.

Overview

35
35
years of professional experience

Work History

Tech Supervisor

Ventia
12.2023 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Team Leader

Ventia
08.2013 - 12.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Carpenter

Richos Reno’s
08.2012 - 08.2012
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Team Leader

Bae Systems Inc.
01.2006 - 08.2012
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Carpenter Apprentice

B & R Carpentry
01.2004 - 01.2006
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Followed established job site safety regulations and maintained safe and clean work area.

Boilermaker

APA Industries
01.1990 - 12.2003
  • Maintained compliance with all safety procedures from both client and employer.
  • Inspected equipment and structures to determine scope of work (SOW).
  • Built and repaired process tanks, storage tanks and water treatment tanks.
  • Identified issues and addressed each immediately with job foreman.
  • Interpreted blueprints, sketches, and specifications for each job.
  • Promoted a culture of continuous improvement within the team, consistently seeking ways to enhance processes and performance standards.

Education

No Degree - Tradesmen

Mooroolbark Tech
Mooroolbark, VIC
03-1988

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Strategic planning
  • Staff development
  • Staff discipline
  • Team building
  • Processes and procedures
  • Process monitoring and improvement
  • Schedule development
  • Conflict resolution
  • Payroll processing
  • Quality control
  • Risk management

Timeline

Tech Supervisor

Ventia
12.2023 - 01.2025

Team Leader

Ventia
08.2013 - 12.2023

Carpenter

Richos Reno’s
08.2012 - 08.2012

Team Leader

Bae Systems Inc.
01.2006 - 08.2012

Carpenter Apprentice

B & R Carpentry
01.2004 - 01.2006

Boilermaker

APA Industries
01.1990 - 12.2003

No Degree - Tradesmen

Mooroolbark Tech

Similar Profiles

CREATE PROFILE
Richard Barraclough