Richard Blackledge
Sylvania,NSW
Summary
Dynamic professional with extensive experience in meat retail management at Michaels Meats, excelling in customer service and team leadership. Proven ability to enhance employee retention and optimize inventory management. Effective communicator and patient mentor, skilled in training staff and resolving customer complaints to maintain high satisfaction levels.He is highly effective in teaching people new skills.Richard is also a proud indigenous man from Alice Springs ,Northern Territory.
Overview
37
37
years of professional experience
Work History
Co Manager Meat Retail Outlet
Paddock 2234
Menai, NSW
05.2024 - Current
- Assisted in daily operations to ensure seamless customer service and efficient workflow.
- Collaborated with team members to optimize inventory management and reduce stock discrepancies.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Monitored sales trends to inform product placement and promotional strategies effectively.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
Senior Butcher
Pryde Meats
Miranda, NSW
06.2021 - 02.2024
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Cut meats to customer specifications and answered questions about specialty products.
Senior Guitar Teacher Part Time
Gabrielle Johnson School of Music
Maroubra, NSW
02.2015 - 11.2022
- Developed customized lesson plans to enhance student engagement and skill progression.
- Instructed students in music theory, guitar techniques, and performance practices.
- Mentored aspiring musicians through one-on-one coaching sessions.
- Organized and led group classes to foster collaborative learning environments.
- Evaluated student progress regularly, providing constructive feedback for improvement.
Senior Butcher
Australian Meat Emporium
Alexandria, NSW
10.2018 - 03.2021
- Oversaw daily operations in meat preparation and cutting processes.
- Implemented quality control measures to ensure product consistency.
- Ensured compliance with health regulations and safety standards in processing areas.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Senior Butcher Part Time
By the Bay Meats
Ramsgate, NSW
07.2014 - 08.2018
- Oversaw daily operations of meat processing, ensuring adherence to safety and quality standards.
- Implemented efficient inventory management practices to reduce waste and improve supply chain flow.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Owner Meat Retail Outlet 1988-2012
Michaels Meats Surry Hills
Sydney, NSW
07.1988 - 11.2012
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Trained and mentored new staff, fostering a collaborative team environment and enhancing service standar
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
High School Diploma -
Frankston High School 1985
Frankston, VICSkills
- Effective communicator
- Great people skills
- Team player
- Very patient
Languages
English/Portuguese
Full Professional
Timeline
Co Manager Meat Retail Outlet
Paddock 2234
05.2024 - Current
Senior Butcher
Pryde Meats
06.2021 - 02.2024
Senior Butcher
Australian Meat Emporium
10.2018 - 03.2021
Senior Guitar Teacher Part Time
Gabrielle Johnson School of Music
02.2015 - 11.2022
Senior Butcher Part Time
By the Bay Meats
07.2014 - 08.2018
Owner Meat Retail Outlet 1988-2012
Michaels Meats Surry Hills
07.1988 - 11.2012
High School Diploma -
Frankston High School 1985