Richard Campbell
Centennial Park,NSW
Summary
Dedicated Hairdressing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
Work History
Salon Owner/Operator
Eloura Salon And Spa
04.2014 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Provided Haircutting and Hairdressing Skills
Lifestyle Manager /Senior Hairdresser
Mineral Lifestyle
09.2012 - 02.2014
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Participated in team meetings and staff training sessions.
- Provided Haircutting Services
- Provided Hair colour Services
- Dealt with Customer Concerns and also staff concerns
- Provided excellent customer care
- Offered advice and recommendations on hair and products
- Responsible for opening and closing on a daily basis.
Salon Development Partner
Aveda, Estee Lauder Companies
09.2008 - 08.2012
- Collaborated with colleagues and support staff to maximize team efficiency.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Developed and implemented strategies to enhance partner relations.
- Prepared and presented reports on status of projects and initiatives.
- Negotiated contracts with partners to give equitable terms to all parties.
Senior Hairdresser
Brad Ngata Hair Direction
05.2005 - 08.2008
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Developed loyal following of clients by providing high-quality services.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Salon Manager
Trevor Sorbie
01.1999 - 01.2005
General Manager of Hairdessing Salons
Selfridges Department Store
01.1992 - 01.1999
Education
No Degree - Hairdressing
Regis
London03.1994
No Degree - Hairdressing
Rupert Stanley College
Belfast Northern Ireland06.1988
Skills
- Staff Management
- Business Planning
- Business Administration
- Employee Training
- Customer Service
- Employee Development
- Business Development
- Financial Management
- Strategic Planning
- Coaching and Mentoring
- Budget Control
- Staff Hiring
Timeline
Salon Owner/Operator
Eloura Salon And Spa
04.2014 - Current
Lifestyle Manager /Senior Hairdresser
Mineral Lifestyle
09.2012 - 02.2014
Salon Development Partner
Aveda, Estee Lauder Companies
09.2008 - 08.2012
Senior Hairdresser
Brad Ngata Hair Direction
05.2005 - 08.2008
Salon Manager
Trevor Sorbie
01.1999 - 01.2005
General Manager of Hairdessing Salons
Selfridges Department Store
01.1992 - 01.1999
No Degree - Hairdressing
Regis
No Degree - Hairdressing
Rupert Stanley College
Similar Profiles
Rosann BaileyRosann Bailey
Esthetician at Hotlocks Salon Spa / Salon NorhtEsthetician at Hotlocks Salon Spa / Salon Norht
Dawn EdmondsonDawn Edmondson
Master Stylist / Salon Manager at Sirius Day Spa, Salon & Med SpaMaster Stylist / Salon Manager at Sirius Day Spa, Salon & Med Spa
Katie MitchellKatie Mitchell
Hairstylist/Education Coordinator at Spa Concepts Salon & Spa (Aveda)Hairstylist/Education Coordinator at Spa Concepts Salon & Spa (Aveda)
Lucia HoltLucia Holt
High School Tutor at Private and First EducationHigh School Tutor at Private and First Education
Simon BlackSimon Black
Construction Skilled Labourer/Waterproofer at Structial Remedial BuildingConstruction Skilled Labourer/Waterproofer at Structial Remedial Building