Richard Cosgrove

• Actively promoted the sales of all products directly with customers and in conjunction with the Sales Team and Sales & Operations Managers.
• Searched for business development opportunities and liaised with stakeholders to ensure supplied equipment was fit for purpose.
• Maintained industry knowledge within the company’s market segment and updated staff on competitor intelligence.
• Used lead-generating tools to identify future projects and prospects.
• Produced quotations, followed up on conversions, and managed customer calls to maintain relationships and drive revenue.
• Created and managed key accounts, ensuring strong business relationships for ongoing opportunities.
• Assisted in promotional events, exhibitions, and industry functions to maximize visibility and networking.
• Ensured pricing strategies aligned with company guidelines and maximized return on investment.

• Developed growth strategies and business plans.
• Managed and retained relationships with existing clients while increasing the client base.
• Conducted industry research, tracked business strengths, and identified viable income streams.
• Opened new industries for PERSAS in renewables, leading to a nomination as a finalist for NSW Mining Supplier of the Year 2022.
• Maintained CRM systems and provided periodic sales reports.

• Managed operations at the NSW branch, overseeing employee management, stock, sales, and business development.
• Developed business strategies to improve revenue and supplier relations.
• Successfully reached gross profit sales targets for the first eight months despite funding limitations. completed with hitting 10 out of the 12 monthly GP targets
• Created dashboards to provide insights into key performance indicators.
• Established internal audit procedures to validate and improve accuracy of reporting.
• Developed strategic plans for day-to-day operations.

• Identified and developed key operations and influencer relationships within targeted districts.
• Participated in skills development initiatives to promote team competence and success.
• Followed through with leads to close sales over phone, in office and during external consumer engagements.
• Communicated relevant information to internal and external stakeholders.
• Built local sales and marketing plan for each targeted district within defined territory.
• Developed and implemented strategies to increase sales and improve customer service.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.

Operated forklifts, managed stock, and handled logistics and general warehouse tasks.

• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Inspected equipment and facilities for signs of wear or damage impacting safety.
• Conducted research and analysis of market trends to determine potential opportunities for growth.
• Developed partnerships with external vendors and suppliers to obtain quality products and services.
• Managed all events ensuring key performing targets were met and external staff were catered for.
• Developed business strategies to increase revenue and expand market reach.
• Oversaw entertainment budgets and ensured a high-quality experience for patrons.

• Assisted in managing large-scale events and artist bookings.
• Coordinated social media campaigns and business development strategies.
• Supported marketing initiatives to drive attendance and increase revenue.

• Performed tool repairs, calibrations, and custom application builds.
• Managed inventory, sales, and marketing strategies.
• Led a project to redesign the company website and catalogs.

• Assisted in servicing food-grade machines and packaging systems.
• Helped with new plant equipment installation and maintenance.

• Operated vehicles and machinery for stock assessment and cultivation.
• Gained experience in hard labor and routine-based tasks.

• Conducted wine transfer operations, filtering, and domestic exports.
• Assisted in pump repairs, tank installations, welding, and general maintenance.

• Provided customer service, food preparation, and cash handling.
• Trained in coffee making, stock rotation, and food safety procedures.

• Performed stock rotation, food safety handling, cash handling, and customer service.
• Received training in OH&S and food-grade chemical handling.