Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Richard Davenport

Summary

Dynamic Warehouse Manager with a proven track record at Australian Automotive Group, excelling in inventory management and team leadership. Enhanced operational efficiency through strategic layout redesign and rigorous safety protocols, resulting in improved customer satisfaction and reduced order processing time. Skilled in logistics management and employee training, fostering a high-performing workforce.

Overview

22
22
years of professional experience

Work History

Warehouse Manager

Australian Automotive Group
07.2011 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution along with annual Stocktakes of a Warehouse containing 13,000 lines of stock turning over $3m per month with sales of over $38m per yer.
  • Oversee a maintained warehouse in compliance with WHS standards.
  • Maintained a safe work environment by enforcing strict adherence to WHS guidelines and company policies.
  • Oversee upkeep of equipment/vehicles and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Manage a Team of 20 staff including 10 drivers covering 19 daily delivery runs. 10 warehouse staff covering Receiving, Despatch, Pickers and Rural Deliveries.
  • Redesign warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Work alongside Inventory Manager to see increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinate with vendors to verify timely delivery of parts, avoiding delays. Processing of shortage and discrepancy claims with vendors.
  • Offered expertise in inventory management and current stock levels to internal teams to facilitate accuracy and product availability.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Developed a strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding. New Staff induction process.
  • Conducted research to address shipping errors and packaging mistakes.

Pre Delivery Co-Ordinator

Australian Automotive Group - City Ford
07.2003 - 2011

Education

High School Diploma -

Scone High School
Scone, NSW

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Delegating work
  • Hiring and training
  • Problem-solving
  • Employee safety
  • Staff management
  • Warehouse layout optimization
  • Workflow coordination
  • Warehouse logistics
  • Employee scheduling
  • Logistics
  • Operations planning
  • Billing and invoicing
  • Equipment maintenance
  • Space planning
  • Logistics management
  • Team coaching
  • Continuous improvement
  • Floor space maximization
  • Stock control
  • Warehouse operation oversight
  • Warehouse auditing
  • Safety monitoring

Interests

Photography

I am a keen amateur photographer in both DSLR and Drone photography


Sport

Interests include Rugby League, Cricket, Motor Sports and Darts

I have been heavily involved in both Cricket and League at a junior level in both coaching and management

Timeline

Warehouse Manager

Australian Automotive Group
07.2011 - Current

Pre Delivery Co-Ordinator

Australian Automotive Group - City Ford
07.2003 - 2011

High School Diploma -

Scone High School
Richard Davenport