I like to reading and I enjoy my family My hobbies are fishing and boating, I am also a hobby apiarist
Richard Doodson
Pelican Waters
Summary
Dynamic leader with a proven track record at QCS, adept in analytical thinking and conflict resolution. Excelled in roles requiring critical thinking and effective time management, significantly enhancing operational efficiency and customer satisfaction. Skilled in training and mentoring, consistently achieving financial and operational goals.
Overview
32
32
years of professional experience
Work History
Industries Advisor
QCS
09.2010 - 10.2019
- Acting up in higher management rolls within QCS.
- Maintained up-to-date prisoner records and disciplinary measures, ensuring accurate document/ intel note keeping.
- Strong reliable leadership to subordinate officers in my units.
- Mitigate any risk areas by closely monitoring my area of operations and making timely adjustments.
- Liaising with community support programs.
- Offering support to at risk prisoners.
Business Owner
Self-employeed
01.2000 - 09.2009
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
Manager
Kuluin Child Care Centre
01.1995 - 01.2000
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Doodson Bros Maintenance
01.1988 - 01.1990
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Cert 4in Celebrancy - Marriage And Funerals
Rose Training Australia
Brisbane, QLD10-2022
Dip Buisness Management - Business Administration
Pro Skills
Brisbane, QLD07-2010
Diploma of Business Administration - Business Administration And Management
Pro Skills
Brisbane, QLD07-2010
Trade Cert - Engineering
Meadow Bank Tafe
Sydney, NSW12-1977
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Problem-solving
- Training and mentoring
- Conflict resolution
Interests
Timeline
Industries Advisor
QCS
09.2010 - 10.2019
Business Owner
Self-employeed
01.2000 - 09.2009
Manager
Kuluin Child Care Centre
01.1995 - 01.2000
Manager
Doodson Bros Maintenance
01.1988 - 01.1990
Cert 4in Celebrancy - Marriage And Funerals
Rose Training Australia
Dip Buisness Management - Business Administration
Pro Skills
Diploma of Business Administration - Business Administration And Management
Pro Skills
Trade Cert - Engineering
Meadow Bank Tafe
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